Renewal Specialist

Rubrik; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Rubrik Bengaluru seeks an experienced Renewal Specialist to own and manage a renewal book for US and EMEA customers from our Bangalore office. You will coordinate with Account Executives, Renewal Operations, Channel, Legal, Customer Success and Finance to ensure on-time renewals.

You will lead renewal negotiations, review usage and accounts, and generate accurate renewal quotes well ahead of contract dates, while maintaining pipeline hygiene and accurate forecast in CRM.

Qualifications

• 1–5 years in renewals/account management/sales/customer success in SaaS.
• Experience with global customers US/EMEA/APAC.
• Exposure to cloud data management & security.
• Channel/partner ecosystem experience beneficial.
• Excellent English communication skills.
• Bachelor’s degree in any discipline.
• Able to balance many tasks in a fast-paced environment.
• Self-starter able to work independently or in a team.

Responsibilities

• Meet quarterly renewal quota and ACV plan.
• Negotiate and drive uplift on renewals.
• Own and review renewal pipeline in CRM.
• Coordinate with Sales, Support, CS to mitigate renewal risk.
• Provide accurate renewal quotes to distributors 120 days before renewal.
• Manage forecast and update renewal sentiment in CRM.
• Maintain pipeline hygiene and monthly linearity.
• Collaborate with Account Executives on upgrades and renewals.
• Consult with partners/customers to resolve questions using internal teams.
• Keep up with product training and company updates.
• Conduct periodic pipeline reviews with distributors and partners.

Skills

Renewals

Account management

Sales

Customer success

SaaS

Global customers

English communication

Education

Bachelor’s degree

Job description

Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals.

To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others.

This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management.

What You’ll Do

• :Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan
• .Responsible for negotiation and driving incremental standard uplift on renewals
• .Own, manage and review your current & upcoming renewal pipeline periodically in CRM
• .Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk
• .Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date
• .Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM
• .Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity
• .Work in close coordination with Account Executive on Upgrade+Renewal Opportunities
• .Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed
• .Keep up with Phase - Product Training/Certifications & Company Update
• sConduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners

Required Skills and Experien

• ce:1 to 5 years of experience in Renewals/ Account Management/ Sales/ Customers Success in S
• aaSHave exposure & experience of working with Global Customers i.e US, EMEA & A
• PACExperience working in Cloud Data Management & Secur
• ityPrior Experience working in Channel/ Partner Ecosystem will be an add
• on.Excellent English communication skills (written and verb
• al)Bachelor's degree in any discipl
• ineAbility to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagemen
• ts.Must be a self-starter with the ability to work independently or in a team environme