Remote Telecaller – Hindi/Regional Language Preferred

The Elitejob

India

Remote

INR 201,000 - 312,000

Full time

40 hours ago
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Benefits offered by this job

Work from home
Flexible working hours
Performance-based incentives
Career growth opportunities
Virtual training and onboarding

Job summary

The Elite Job in India is seeking highly motivated Remote Telecallers who are fluent in Hindi or regional languages. You will handle inbound and outbound calls, assist customers with inquiries, and promote our products/services from the comfort of your home.

Flexible shifts are available for part-time and full-time work. You will maintain records, meet targets, and collaborate with internal teams to resolve issues while delivering friendly, solution-oriented service.

Qualifications

  • Hindi proficiency is mandatory
  • Basic computer literacy required
  • Good listening skills and ability to handle rejection calmly
  • Self-discipline and ability to work independently
  • Excellent interpersonal and verbal communication skills

Responsibilities

  • Make outbound calls for lead generation, surveys, and sales pitches
  • Handle inbound queries and provide courteous solutions
  • Explain company offerings, promotions, or services clearly
  • Maintain accurate call records and update customer databases
  • Follow up with customers to ensure satisfaction
  • Meet or exceed daily/weekly call and conversion targets
  • Coordinate with internal teams to resolve complaints or issues

Skills

Hindi proficiency
Additional regional languages
Basic computer literacy
Active listening
Self-discipline
Interpersonal communication

Tools

CRM software
Cloud-based call tools

Job description

Job Summary

The Elite Job is seeking highly motivated and customer-oriented individuals to join our dynamic team as Remote Telecallers. This role is perfect for individuals who have strong communication skills in Hindi or any regional language and enjoy connecting with people over the phone. As a Remote Telecaller, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and promoting our products/services. This is a great opportunity to work from the comfort of your home while building a rewarding career in customer interaction and sales.

Key Responsibilities
  • Make outbound calls to prospective clients/customers for lead generation, surveys, and sales pitches.

  • Handle incoming customer queries efficiently and provide solutions in a courteous manner.

  • Clearly communicate information about the companys offerings, promotions, or services.

  • Maintain accurate records of calls and update customer databases regularly.

  • Follow-up with customers as needed and ensure high levels of customer satisfaction.

  • Meet or exceed daily/weekly targets for calls and conversions.

  • Coordinate with internal teams to resolve customer complaints or issues.

Required Skills and Qualifications
  • Proficiency in Hindi is mandatory; knowledge of additional regional languages (e.g., Tamil, Telugu, Bengali, Marathi, Kannada, etc.) is a strong advantage.

  • Basic computer literacy and familiarity with using a smartphone, email, and CRM systems.

  • Good listening skills and the ability to handle rejection calmly and professionally.

  • Self-disciplined, reliable, and able to work independently with minimal supervision.

  • Excellent interpersonal and verbal communication skills.

Experience
  • 0â–2 years of experience in telecalling, customer service, telesales, or a similar field.

  • Freshers are welcome to apply, provided they have excellent communication skills and enthusiasm for customer interaction.

Working Hours
  • Flexible shift options: Choose between Morning, Afternoon, or Evening shifts.

  • Part-time and full-time schedules available.

  • Weekend work may be required based on business needs.

Knowledge, Skills, and Abilities
  • Strong persuasion and negotiation abilities.

  • Understanding of customer behavior and problem-solving approaches.

  • Ability to multitask and work in a fast-paced virtual environment.

  • Familiarity with cloud-based call tools or CRM software is a plus.

Benefits
  • Work from the comfort of your home with no daily commute.

  • Flexible working hours to suit your lifestyle.

  • Competitive monthly payouts with performance-based incentives.

  • Opportunity to grow into supervisory or trainer roles.

  • Supportive virtual training and onboarding provided.

  • Be part of a diverse, multilingual remote team.

Why Join The Elite Job?

At The Elite Job, we believe in creating equal opportunities for all â– whether you are a fresher, a homemaker looking to restart your career, or someone seeking flexible work-from-home options. We are committed to empowering individuals with the tools and support needed to thrive in todays digital-first work environment. Join us to become a part of an innovative organization where your voice matters, your contributions are valued, and your career can flourish â— remotely.

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