Release Manager

Sdna Global; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Sdna Global is seeking a capable Release & Environment Manager to oversee PLM-related release activities across multiple environments in Hyderabad, India. The role involves coordinating cloning from production to lower environments and supporting upgrade, patch, and environment readiness efforts according to project timelines.

You will collaborate with Tech, Infra, AMS, Migration, and Rollouts teams, ensuring smooth execution and proper planning.

Qualifications

• Manage release-related activities across PLM environments.
• Plan cloning from production to lower environments.
• Coordinate release planning with multiple teams.
• Maintain release planning in Azure Boards.

Responsibilities

• Support weekend production release and IT patch weekend activities.
• Prepare downtime notifications for Business Units and stakeholders.
• Validate PLM servers after restart for availability, services and health.
• Capture validation evidence and upload for review by POs and managers.
• Coordinate with IT, IM, Citrix and other teams for deployments.

Job description

Key Responsibilities

Release & Environment Management

• Manage release-related activities across PLM environments, including production, pre-production, training, migration, test, and lower environments.
• Plan and coordinate cloning activities from production to lower environments as per project and release requirements.
• Support upgrade-related activities, patch updates, and environment readiness for OnePLMand GPH servers.
• Coordinate release planning with Tech, Infra, AMS, Migration, Rollouts, and other involved teams based on release scope and business timelines.
• Maintain and update release planning details, dependencies, and related work items in Azure Boards.

Server Validation & Weekend Release Support

• Support weekend production release and IT patch weekend activities, including downtime communication, server restart coordination, and post-restart validations.
• Prepare and share downtime notifications with Business Units and relevant stakeholders.
• Provide required KB notes or restart instructions to the IT team for planned server reboot activities.
• Validate all PLM servers after restart by checking application availability, services, login access, integrations, and overall environment health.
• Perform manual service restarts, cache clearing, and basic corrective actions wherever requiredduring validations.
• Capture validation evidence such as screenshots and Excel-based validation results and upload them to the shared location for review by POs and managers.

Database, Data Refresh & Infrastructure Coordination

• Coordinate with IT and IM teams for database sync, data refresh, server space, network, login, slowness, and training environment issues.
• Raise and follow up on required tickets for data refresh, infrastructure issues, server-related requests, and vulnerability fixes.
• Work with the IM team for space, network, and environment-related issues impactingPLM servers.
• Coordinate with the Citrix team for release-related deployments involving JAR files, DLLs, and other application components across business units.

Application & Technical Support

• Support Teamcenter-related server activities, including installation, upgrade assistance, and environment readiness based on release or project requirements.
• Support CAD-related installations and upgrades on servers as per instructions from the respective application or technical teams.
• Assistwith build automation and pipeline-related requirements in Azure by coordinating with relevant teams and installing required components where needed.
• Provide server-related inputs and support for log streaming or Logstash-related activities, including deployment support and basic validation.

Vulnerability & Compliance Support

• Raise tickets and coordinate with IT teams for vulnerability fixes related to the PLM server landscape.
• Follow up on vulnerability remediation activities and ensure required fixes are tracked and progressed.

Stakeholder & Process Coordination

• Coordinate with Product Owners, Tech, Infra, AMS, Migration, Rollout, IT, IM, Citrix, and other internal teams for release and environment-related activities.
• Route direct customer or business user queries through the appropriate AMS/supportprocess and help internal teams with server-side requirements when needed.
• Create user stories or work items for release-related activities and inform relevant teams in advance for planning and execution.
• Ensure proper communication, planning, and coordination during major releases, patch weekends, data refreshes, and environment changes.