Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Satara; On-site; INR 400,000 - 600,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Relationship Officer for Kotak 811 Digital Sales in Satara. You will drive 100% field-based customer acquisition for savings and current accounts and push digital banking adoption in a high-energy market.

Responsibilities include canvassing with canopy and umbrella activities, cold calling, referrals, cross-selling LI, GI, SIP, PL, and FD; maintaining client relationships, meeting acquisition targets, and ensuring compliance with bank processes.

Qualifications

• Experience in field sales or financial services is preferred.
• Ability to meet and exceed sales targets.
• Strong customer relationship and communication skills.

Responsibilities

• Drive 100% field-based customer acquisition for savings and current accounts in Satara.
• Perform canopy and umbrella activities, cold calling, referrals and open market sourcing.
• Cross-sell financial products: LI, GI, SIP, PL, FD.
• Build and maintain relationships with existing customers and enhance product penetration.
• Ensure compliance with internal processes and service standards.

Skills

Sales

Relationship building

Target driven

Communication skills

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Satara

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level