Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Indore District; On-site; INR 400,000 - 600,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a mid-level Relationship Officer for Kotak 811 Digital Sales in Indore. You will field-acquire customers, expand the bank’s digital footprint and achieve sales targets through open market sourcing and referrals.

You will drive cross-selling of LI, GI, SIP, PL and FD, while building lasting relationships with new and existing customers and ensuring compliance with internal processes and service standards.

Qualifications

• 100% field-based customer acquisition.
• Cross-sell financial products like LI, GI, SIP, PL, FD.
• Meet acquisition and cross-sell targets in assigned pin code areas.

Responsibilities

• Acquire new customers through canopy, umbrella, cold calling and referrals.
• Drive cross-selling of life insurance, general insurance, SIPs, personal loans and FDs.
• Build and maintain relationships with existing customers to boost engagement.

Skills

Field sales

Relationship mgmt

Cross-selling

Open market sourcing

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Indore As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals
• open market sourcing

Drive cross‑selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level