Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Prayagraj; On-site; INR 300,000 - 420,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Relationship Officer for the 811 Digital Banking sales segment in Allahabad. The role emphasizes field-based customer acquisition, building relationships, and achieving sales targets while expanding the bank’s digital footprint.

Primary duties include acquiring savings and current accounts, cross-selling LI, GI, SIP, PL, and FD, and working in the assigned pin-code mapped area to meet targets.

Qualifications

• Field-based customer acquisition and sales activities in the assigned area.
• Cross-sell financial products such as LI, GI, SIP, PL, and FD.
• Build and maintain relationships with customers to drive engagement and product penetration.
• Adhere to internal processes and customer service standards.

Responsibilities

• Acquire new customers through canopy/umbrella activities, cold calling, referrals, and open market sourcing.
• Drive cross-selling of Life Insurance, General Insurance, SIPs, Personal Loans, and Fixed Deposits.
• Work within mapped geographic areas to meet acquisition and cross-sell targets.
• Maintain strong relationships with existing customers to enhance engagement and product penetration.
• Ensure compliance with internal processes and customer service standards.

Skills

Field sales

Customer acquisition

Cross-selling

Relationship building

Target achievement

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Allahabad

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level