Relationship Officer - Digital Banking Sales

Kotak Mahindra Bank Limited; Bhopal; On-site; INR 350,000 - 600,000; Full time

Job summary

Kotak Mahindra Bank Limited in Bhopal invites applications for a Relationship Officer-811 Digital Banking role. You will acquire new customers through field activities, open market sourcing, referrals, and canopy/umbrella activities while driving sales of digital banking products.

You will also cross-sell services like LI, GI, SIP, PL, and FD, manage a mapped geography, build strong customer relationships, and ensure compliance with internal processes and service standards.

Qualifications

• Field-based sales experience in financial services.
• Proven ability to meet sales targets and drive growth.
• Knowledge of digital banking products and bancassurance is a plus.

Responsibilities

• Acquire new customers through field activities and open market sourcing.
• Drive cross-selling of LI, GI, SIP, PL, FD products and other banking services.
• Work within assigned pin-code areas to meet targets and expand digital footprint.
• Build and maintain relationships with existing customers and ensure compliant processes.

Skills

Field sales

Customer acquisition

Cross-selling

Relationship building

Target achievement

Job description

Relationship Officer-811_Digital Banking Kotak 811-Sales_Bhopal

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals
• Open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level