Relationship Officer

ACURA SOLUTIONS LTD; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking a Relationship Officer to drive sales in the Mumbai region, focusing on CASA products and building strong client relationships. The role aims to enhance customer satisfaction while achieving sales targets.

Responsibilities include promoting CASA offerings, maintaining client rapport, and reporting on sales performance to management. The position requires excellent communication, banking product knowledge, and proven selling skills in a dynamic market.

Qualifications

• Excellent communication and customer-facing skills.
• Knowledge of CASA products and banking services.
• Proven sales record with targets.

Responsibilities

• Develop and maintain relationships with clients to understand their banking needs and provide tailored solutions.
• Promote and sell CASA products to customers with high service standards.
• Achieve sales targets and contribute to growth of the customer base.
• Conduct market research to identify opportunities and trends in banking.
• Collaborate with departments to ensure seamless service delivery and customer experience.
• Prepare and present reports on sales performance and customer feedback to management.

Skills

Communication skills

Banking product knowledge (CASA)

Sales track record

Independent / team work

CRM software

Tools

CRM software

Job description

We are seeking a motivated and dynamic Relationship Officer to join our team in the Mumbai region. The ideal candidate will be responsible for driving sales and building strong relationships with clients in the banking sector, particularly focusing on CASA (Current Account and Savings Account) products. This role is crucial for enhancing customer satisfaction and achieving sales targets.

Key Responsibilities:

• Develop and maintain relationships with clients to understand their banking needs and provide tailored solutions.
• Promote and sell CASA products to potential customers, ensuring a high level of service and satisfaction.
• Achieve sales targets and contribute to the overall growth of the bank's customer base.
• Conduct market research to identify new opportunities and stay updated on industry trends.
• Collaborate with other departments to ensure seamless service delivery and customer experience.
• Prepare and present reports on sales performance and customer feedback to management.

Required Skills:

• Strong communication and interpersonal skills to build rapport with clients.
• Knowledge of banking products, particularly CASA offerings.
• Proven sales skills with a track record of meeting or exceeding targets.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.

If you are passionate about banking sales and have a knack for building relationships,