Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Vizianagaram; On-site; INR 450,000 - 700,000; Full time

Job summary

Tata Capital Finance Ltd in Bobbili is seeking a Relationship Manager for Retail Sales in Financial Inclusion and Housing to aggressively drive home loan sales and cross-sell, while building strong client relationships.

You will retain and expand the customer base, leverage DSA networks, develop builder channels, and coordinate with Operations and Credit to ensure timely disbursement and service excellence.

Qualifications

• Graduate or postgraduate degree required.
• Experience in home loan / LAP sales desirable.
• Strong communication and client relationship skills.

Responsibilities

• Aggressively drive the sales numbers and achieve targets for home loans and cross selling.
• Retain and expand the customer base for home loan and LAP to secure repeat business or referrals.
• Maximize sales via a network of DSA by managing connector and builder relationships.
• Develop and maintain strong client liaisons for repeat business.
• Increase APF penetration and enter new markets through builder/channel relationships.
• Ensure end-to-end file processing with Operations and Credit for timely disbursement.

Skills

Sales

Relationship management

Cross-selling

Team leadership

Education

Graduate

Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - Financial Inclusion - Housing - EM Sales - Bobbili - Balijipeta Road - JM 11091

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

Graduate, Masters/Postgraduate