Relationship Manager, Priority Clients

Standard Chartered; Delhi; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Annual leave

Maternity leave

Flexible working

Wellbeing support

Job summary

Standard Chartered is seeking a dynamic banking professional in India to drive client acquisition and manage high-net-worth relationships. The role emphasizes financial analysis, market updates, and targeted sales activities to grow the customer base.

The ideal candidate will have 4+ years in banking with strong knowledge of consumer banking products and a proven ability to build trusted client partnerships. Flexible working options and a focus on compliance accompany the role.

Qualifications

• Bachelor's degree in Finance or Banking.
• 4+ years of experience in banking.
• Technical knowledge of consumer banking products (Treasury, Equities, Funds, Insurance, etc).

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions with customers.
• Foster and deepen relationships by providing market updates and trend analysis on financial products.
• Draw up monthly plans with PB team/branch manager to achieve sales targets.
• Participate in marketing and promotional activities for customer acquisition.
• Source and call on individual prospects for business growth.
• Provide quality after-sales services and manage retention of clients.
• Organise and conduct sales presentations to groups, clubs, associations, and companies.
• Solicit referrals from RMs, staff, and other areas.
• Ensure compliance with money laundering procedures and regulatory controls.

Skills

Client acquisition

Account management

Banking products

Education

Bachelor degree in Finance or Banking

Job description

The Role Responsibilities

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.


• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.


• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals


• To participate in marketing and promotional activities for customer acquisition.


• To source and call on individual prospects


• To provide quality, efficient after-sales services


• To manage anti-attrition and retention of clients


• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.


• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.


• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.


• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Our Ideal Candidate

• Client Acquisition Experience


• Account Management (of HNW Individuals) Experience


• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)


• 4+ years ofexperience in banking


• Bachelor Degree in Finance or Banking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do


• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well


• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.


• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.


• Flexible workingoptions based around home and office locations, with flexible working patterns.


• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits


• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.


• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

• "route" is used for session stickiness


• "careerSiteCompanyId" is used to send the request to the correct data centre


• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor