Senior Relationship Manager - Equities

Standard Chartered; Mumbai; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Wellbeing support

Continuous learning

Inclusive culture

Job summary

Standard Chartered in Mumbai is seeking a dealer to support customer orders, ensure accurate records, and comply with authentication norms in a fast-moving dealing room.

The role interfaces with RM/BM, drives revenue through market information sharing, and adheres to the Group's ethics and compliance standards. MBA in Finance and NSE Derivative certification are preferred/required qualifications.

Qualifications

• Graduation and MBA with Finance preferred.
• NSE Derivative certificate is must.

Responsibilities

• Maintain rapport with customer.
• Maintain rapport with SCB stakeholders.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Education

Graduation and MBA with Finance preferred.

NSE Derivative certificate is must

Job description

Maintaining a good rapport with the customer.
Receive and place orders in the trading system ensuring adherence to customer authentication norms.
Strive for a 100% error free record of dealing.
Adhere in letter and spirit to the Do’s and Don’ts for dealers rolled out by the compliance dept.
Attend to customer queries and complaints in a professional manner and in accordance with the policy on complaint management.
Generate revenue from customers through constant interaction and information dissemination of the markets and house views.
Work closely with the RM and BM on sales strategy and improvement of quality and service standards.
Cross-sell or pass leads for customer’s ancillary requirements through the RM.
Maintain customer data confidentiality.
Maintain a professional atmosphere in the dealing room.

Key Responsibilities

Maintain rapport with customer
Maintain rapport with SCB stakeholders

Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

Graduation and MBA with Finance preferred.
NSE Derivative certificate is must

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.