Relationship Manager - LAP - HF Loan Against Property (LAP)-Sales

Kotak Life Insurance; Panipat; On-site; INR 600,000 - 1,400,000; Full time

Job summary

Kotak Life Insurance in India is seeking a capable sales leader to manage cross-channel distribution and expand DSAs/branches. The role focuses on growing direct sales productivity, client engagement, and strategic partnerships with builders, lenders, and internal teams.

The position emphasizes end-to-end case processing, top-class customer service, and revenue generation through cross-sell across insurance and financial products.

Qualifications

• Graduate or MBA qualification.

Responsibilities

• Manage sales and distribution through cross-channel and open market channels.
• Ensure unilateral growth by adding new DSAs / Branches.
• Manage and grow the Direct Sales team with focus on productivity.
• Marketing and encashing catchment areas.
• Interact with HNI clients and explain products related to LAP/HF.
• Develop Builder relations and tie-ups for primary markets.
• Oversee project approvals of Builders.
• Drive cross-sell & multi-selling of Insurance, CASA, Credit Cards, etc.
• Train & develop the DST team and DSAs.
• Coordinate with internal teams for Credit, Legal, Technical, RCU & Operations.
• Ensure end-to-end processing of cases and update customers.

Skills

Sales leadership

Channel management

DSA expansion

Relationship building

Customer service

Education

Graduate / MBA

Job description

About The Role

Job Role:

• Manage sales and distribution through the cross channel and open market channels
• Ensure unilateral growth by adding new DSAs / Branches
• Manage and grow the Direct Sales team and focus on increased Productivity
• Marketing and encashing catchment areas
• Meeting HNI clients and explaining various products related to Loan against property/HF
• Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets
• Responsible for Project approvals of Builders
• Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc.
• Training & Development of the DST Team and DSAs
• Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations
• Responsible for end to end processing of the case and updating the status of the same to the customers.
• Ensuring Top Class service for Customers for better NPS Scores.

Job Requirements:

• Qualification- Graduate / MBA