Relationship manager (KBL Bank)

Bharti AXA Life Insurance; Guntur District; On-site; INR 1,800,000 - 2,700,000; Full time

Job summary

Bharti AXA Life Insurance in Chennai is seeking an experienced Area Head Bancassurance to drive business growth through bank partnerships across the assigned area. You will lead a team, manage relationships with branch managers, and align bancassurance strategies with company objectives.

The role emphasizes sales leadership, channel development, and delivering revenue targets while ensuring customer satisfaction and regulatory compliance.

Qualifications

• Graduate/MBA with 7–12 years of experience in sales/distribution, preferably in Bancassurance, Banking, or Insurance.
• Proven track record of managing multi-branch/channel sales.
• Strong stakeholder management and relationship-building skills.
• Excellent leadership, communication, and analytical abilities.

Responsibilities

• Drive insurance sales through partner bank branches within the assigned area.
• Achieve business targets (premium, revenue, product mix, persistency) as per company objectives.
• Identify cross-sell and upsell opportunities to maximize wallet share.
• Build and nurture strong relationships with bank branch managers, cluster heads, and staff.
• Ensure alignment between bank stakeholders and company objectives.
• Conduct regular joint business reviews with bank leadership.
• Lead, mentor, and motivate a team of Relationship Managers/Partner Support staff.
• Provide training, coaching, and performance feedback to improve productivity.
• Ensure effective deployment of manpower across branches.
• Monitor and ensure compliance with regulatory guidelines and internal processes.
• Ensure accurate documentation, policy issuance, and timely service delivery.
• Drive initiatives to improve customer satisfaction and claims experience.
• Track competitor activities and market trends to identify business opportunities.
• Work closely with zonal/regional teams to design and implement area-level strategies.
• Achievement of monthly/quarterly sales & revenue targets.
• Productivity per branch and per Relationship Manager.
• Quality metrics – Persistency, claims ratio, compliance adherence.
• Partner satisfaction score.
• Employee engagement and retention in the assigned area.

Skills

Leadership

Stakeholder management

Negotiation

Sales acumen

Relationship building

Analytical abilities

People management

Communication

Education

Graduate/MBA

Job description

Role & responsibilities

Position Title:Area Head Karnataka Bank

Department:Bancassurance / Partnership Distribution

Location:Chennai

Reporting To:Zonal Head / Regional Head – Bancassurance

Role Overview

The Area Head – Bancassurance will be responsible for driving business

growth through bancassurance channel partners across assigned

branches/territories. The role requires strong relationship management with

partner bank branches, sales leadership, and team management to achieve

revenue, productivity, and customer satisfaction goals.

Key Responsibilities

Business Development & Sales

• Drive insurance sales through partner bank branches within the assigned area.


• Achieve business targets (premium, revenue, product mix, persistency) as per company objectives.


• Identify cross-sell and upsell opportunities to maximize wallet share.

Relationship Management

• Build and nurture strong relationships with bank branch managers, cluster heads, and staff.


• Ensure alignment between bank stakeholders and company objectives.


• Conduct regular joint business reviews with bank leadership.

Team Leadership

• Lead, mentor, and motivate a team of Relationship Managers/Partner Support staff.


• Provide training, coaching, and performance feedback to improve productivity.


• Ensure effective deployment of manpower across branches.

Operational Excellence

• Monitor and ensure compliance with regulatory guidelines and internal processes.


• Ensure accurate documentation, policy issuance, and timely service delivery.


• Drive initiatives to improve customer satisfaction and claims experience.

Market Intelligence & Strategy

• Track competitor activities and market trends to identify business opportunities.


• Work closely with zonal/regional teams to design and implement area-level strategies.

Key Performance Indicators (KPIs)

• Achievement of monthly/quarterly sales & revenue targets.


• Productivity per branch and per Relationship Manager.


• Quality metrics – Persistency, claims ratio, compliance adherence.


• Partner satisfaction score.


• Employee engagement and retention in the assigned area.

Qualifications & Experience

• Graduate/MBA with 7–12 years of experience in sales/distribution, preferably inBancassurance, Banking, or Insurance.


• Proven track record of managing multi-branch/channel sales.


• Strong stakeholder management and relationship-building skills.


• Excellent leadership, communication, and analytical abilities.

Skills & Competencies

• Business acumen with ability to drive sales growth.


• People management and coaching skills.


• Strong interpersonal and negotiation skills.


• Customer-centric mindset with problem-solving ability.


• High result orientation and resilience under pressure.

Preferred candidate profile