Relationship Manager Gold Loan

Au Small Finance Bank Ltd.; Pune District; On-site; INR 450,000 - 600,000; Full time

Job summary

AU Small Finance Bank Limited in India invites applications for the role of Relationship Manager Gold Loan. The candidate will acquire and service gold loan customers, ensure compliance with lending norms, and help achieve business targets.

Strong communication and negotiation skills are essential to build trust with customers. The role involves gold valuation, documentation, timely disbursement, repayment tracking, and portfolio quality maintenance, with opportunities to cross-sell banking

Qualifications

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Responsibilities

• Acquire gold loan customers and conduct valuations
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality
• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Skills

Communication

Negotiation

Tools

MS Office

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location:

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities:

• Customer acquisition for gold loans
• Conduct gold valuation and documentation
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality

Additional Responsibilities:

• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational qualifications preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products 2. Lending norms 3.KYC and compliance

Required Skills: - Communication- Negotiation- MS Office

Required abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: Not applicable

Other details

• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.