Relationship Manager CV & CE

AU Small Finance Bank; India; Remote; INR 900,000 - 1,400,000; Full time

Job summary

AU Small Finance Bank Limited seeks a dynamic Relationship Manager for Current and Savings Accounts (CV CE). You will drive client acquisition, retention and growth by managing relationships with individual and corporate clients, while tailoring banking solutions to meet their financial goals.

The role requires strong financial product knowledge, strategic sales planning, and collaboration with credit, operations and compliance to ensure seamless onboarding and service delivery.

Qualifications

• Minimum of 5 years of experience in sales or relationship management within the financial services industry, preferably with exposure to retail and corporate banking.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients to promote the banks current and savings account products.
• Identify client needs and provide customized financial solutions to enhance customer satisfaction and loyalty.
• Achieve and exceed sales targets by actively acquiring new clients and expanding business with existing customers.
• Conduct detailed financial analysis and risk assessment to ensure compliance with the banks credit and operational policies.
• Collaborate with cross-functional teams including credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
• Monitor market trends and competitor activities to identify new business opportunities and recommend product enhancements.
• Prepare and present detailed reports on sales performance, client feedback, and market insights to senior management.
• Ensure adherence to regulatory requirements and internal controls while managing client portfolios.
• Organize and participate in client engagement activities, seminars, and networking events to enhance the banks brand presence.
• Provide training and mentorship to junior sales staff to build a high-performing team.

Skills

Client Relationship Management

Financial Product Knowledge

Sales Strategy Development

Risk Assessment and Compliance

Negotiation and Persuasion

Market Analysis

Cross-functional Collaboration

Customer Acquisition

Portfolio Management

Reporting and Data Analysis

Communication and Presentation

Team Leadership and Mentoring

Education

Bachelor's degree in Finance, Business Administration, or related field

MBA or equivalent postgraduate qualification preferred

Job description

AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV CE). This role is pivotal in driving customer acquisition, retention, and growth by managing and nurturing relationships with individual and corporate clients. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to deliver tailored banking solutions that align with clients' financial goals while contributing to the bank's growth objectives.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients to promote the banks current and savings account products.
• Identify client needs and provide customized financial solutions to enhance customer satisfaction and loyalty.
• Achieve and exceed sales targets by actively acquiring new clients and expanding business with existing customers.
• Conduct detailed financial analysis and risk assessment to ensure compliance with the banks credit and operational policies.
• Collaborate with cross-functional teams including credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
• Monitor market trends and competitor activities to identify new business opportunities and recommend product enhancements.
• Prepare and present detailed reports on sales performance, client feedback, and market insights to senior management.
• Ensure adherence to regulatory requirements and internal controls while managing client portfolios.
• Organize and participate in client engagement activities, seminars, and networking events to enhance the banks brand presence.
• Provide training and mentorship to junior sales staff to build a high-performing team.

Skill

• Client Relationship Management
• Financial Product Knowledge
• Sales Strategy Development
• Risk Assessment and Compliance
• Negotiation and Persuasion
• Market Analysis
• Cross-functional Collaboration
• Customer Acquisition
• Portfolio Management
• Reporting and Data Analysis
• Communication and Presentation
• Team Leadership and Mentoring

Preferred Qualifications

• Bachelors degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Minimum of 5 years of experience in sales or relationship management within the financial services industry, preferably with exposure to retail and corporate banking.

Key Performance Indicators

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Required Knowledge

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Specific requirements

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• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#

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