Relationship Manager CV & CE

AU Small Finance Bank; Davanagere; On-site; INR 600,000 - 900,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a seasoned Relationship Manager in Karnataka to lead Current and Savings Account activities. The role focuses on deep client engagement, cross-selling, and delivering tailored banking solutions to a diverse portfolio.

The ideal candidate has at least 5 years of experience in relationship management within banking, strong analytical skills, and a proactive approach to market opportunities while ensuring regulatory compliance and superior service.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field is required (MBA preferred).
• Minimum of 5 years of relationship management experience in banking/financial services, with a focus on Current and Savings Accounts.
• Strong client management, analytical, and regulatory/compliance awareness is expected.

Responsibilities

• Develop and maintain relationships with existing and prospective clients to understand banking needs and provide tailored financial solutions.
• Manage and grow a portfolio of Current and Savings Account clients by cross-selling and upselling bank products and services.
• Conduct financial analysis and risk assessment to ensure client suitability and regulatory compliance.
• Collaborate with credit, operations, and compliance teams to onboard and service clients.
• Monitor market trends to identify new opportunities and adjust strategies accordingly.
• Prepare reports on portfolio performance, sales targets, and market feedback for senior management.

Skills

Client Relationship Management

Financial Needs Analysis

Portfolio Management

Cross-Selling and Upselling

Regulatory Compliance

Risk Assessment

Market Research and Analysis

Sales Strategy Development

Customer Service Excellence

Financial Product Knowledge

Communication and Presentation

Negotiation Skills

CRM Software Proficiency

Education

Bachelor's degree in Finance, Business Administration, or related field; MBA or equivalent postgraduate qualification preferred.

MBA or equivalent postgraduate qualification preferred

Job description

AU Small Finance Bank Limited is seeking a seasoned professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV CE). This role demands a strategic individual with a deep understanding of financial products and services, exceptional client management skills, and the ability to drive business growth by nurturing and expanding client relationships. The ideal candidate will be responsible for managing a portfolio of clients, identifying their financial needs, and delivering tailored banking solutions that align with the banks objectives and compliance standards. This position requires a proactive approach to market analysis, customer engagement, and cross-functional collaboration to enhance customer satisfaction and achieve sales targets within the competitive financial services industry.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients to understand their banking needs and provide customized financial solutions.
• Manage and grow a portfolio of Current and Savings Account clients by identifying opportunities for cross-selling and upselling bank products and services.
• Conduct detailed financial analysis and risk assessment to ensure client suitability and compliance with regulatory requirements.
• Collaborate with internal teams including credit, operations, and compliance to facilitate seamless onboarding and servicing of clients.
• Monitor market trends and competitor activities to identify new business opportunities and adapt strategies accordingly.
• Prepare and present detailed reports on client portfolio performance, sales targets, and market feedback to senior management.
• Ensure adherence to all banking policies, procedures, and regulatory guidelines while delivering exceptional customer service.
• Lead client engagement initiatives, including organizing financial literacy sessions and promotional campaigns to enhance client retention and acquisition.
• Resolve client queries and issues promptly, maintaining high levels of client satisfaction and trust.
• Participate in training and development programs to stay updated with the latest financial products, services, and industry regulations.

Skill

• Client Relationship Management
• Financial Needs Analysis
• Portfolio Management
• Cross-Selling and Upselling
• Regulatory Compliance
• Risk Assessment
• Market Research and Analysis
• Sales Strategy Development
• Customer Service Excellence
• Financial Product Knowledge
• Communication and Presentation
• Problem Solving
• Negotiation Skills
• CRM Software Proficiency

Preferred Qualifications

• Bachelors degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Minimum of 5 years of experience in relationship management within the banking or financial services sector, with a focus on Current and Savings Accounts.

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