Relationship Manager - Customer Service\"

NoBroker; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Fixed salary + incentives

Career growth opportunities

Rewards & recognition

Fast promotion opportunities

Full-time Work From Office

Job summary

NoBroker in Bengaluru is hiring a Customer Service Executive (RM) to interact with customers via calls, understand their needs, and provide effective solutions. The role focuses on delivering a positive customer experience while maintaining professional communication.

Open to freshers and experienced candidates with strong communication and active listening skills, the position requires working from the office and offers incentives and career growth opportunities.

Qualifications

• Freshers or experienced candidates welcome.
• Excellent communication and active listening skills.
• Patience and problem-solving ability.
• Customer-focused attitude and positive approach.

Responsibilities

• Handle customer calls to understand requirements and concerns.
• Listen patiently and identify customer issues.
• Provide appropriate solutions and resolve queries.
• Maintain professional and positive communication.
• Follow up with customers to ensure satisfaction.

Skills

Customer interaction

Communication skills

Active listening

Problem solving

Customer-focused

Job description

Customer Service Executive (RM) | NoBroker

Location: Bangalore - Kaikondrahalli
Work Mode: Work From Office
Experience: Freshers & Experienced

About the Role

Join NoBroker as a Customer Service Executive (RM). Your role is to interact with customers through calls, understand their concerns or requirements, provide the right solution, and ensure a positive customer experience.

Key Responsibilities

• Handle customer calls and understand their requirements.
• Listen patiently and identify customer concerns.
• Provide appropriate solutions and resolve customer queries.
• Maintain professional and positive communication.
• Follow up with customers when required.
• Ensure a smooth and satisfactory customer experience.

Who Can Apply?

• Freshers and experienced candidates.
• Good communication and active listening skills.
• Patience and problem-solving ability.
• Customer-focused and positive attitude.
• Comfortable working in a Work From Office environment.

What We Offer

• Fixed Salary + Performance Incentives
• Career Growth Opportunities
• Rewards & Recognition
Fast Promotion Opportunities
• Full-time Work From Office opportunity