Relationship Manager - Business Lending (Emerging Market)

Idfc First Bank Limited; Uttar Pradesh; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Idfc First Bank Limited seeks a Relationship Manager for Rural Business Banking within Retail Banking. The role focuses on providing financial solutions, acquiring NTB clients, and deepening liabilities and FX for rural business customers.

The candidate will work with product and operations teams to enhance customer acquisition, service quality, and long-term client partnerships across the branch network. CA qualification is valued with 2–5 years of relevant experience.

Qualifications

• Graduation in any discipline.
• Post-graduation in any field.
• Chartered Accountant (CA) preferred or relevant qualify.

Responsibilities

• Acquire new business banking customers with credit assessment.
• Manage liabilities, Forex, trade relations; maintain portfolio hygiene.
• Collaborate with branches and product teams to drive cross-selling and customer experience.
• Lead and nurture the regional Relationship Managers team.

Skills

Credit assessment

Forex knowledge

Trade finance

Customer relationships

Analytical mindset

Relationship management

Education

Graduation (Any)

Post-graduation (Any)

CA (Chartered Accountant)

Job description

Job Requirements

Job Requirements

Role/ Job Title:

Relationship Manager - Rural Business Banking

Function/ Department:

Retail Banking

Job Purpose:

The role entails providing financial solutions to meet the working requirements of Rural business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening.

Roles & Responsibilities:

Primary Responsibilities

• Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.
• Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.
• Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants.
• Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders.
• Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
• Recommend process changes to improve service efficiency and quality across the branch network.
• Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.
• Understanding of financial statements, credit Assessment and title-security documents

Secondary Responsibilities

• Contributing to product knowledge by sharing competitor data and positive process
• Providing support for development of new products for existing and new customer segments.

Managerial and Leadership Responsibilities:

• Building collaborative work culture between branch, assets team and support structure to enable front line teams.
• Build, Grow and Nurture the team of Relationship Managers of the Region

Education Qualification:

Graduation: Any

Post-graduation: Any

Professional Qualification/Certification: Chartered Accountant (CA)

Experience:

2 to 5 years of relevant experience.