Relationship Manager - Affordable HL & LAP - West(MH & MP)

Credit Saison India; Nagpur District; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Fixed salary + incentives

Allowances as per policy

Job summary

Credit Saison India is hiring a Relationship Manager to join the Secured- Direct team in Nagpur. You will source and process loan applications, build a network of connectors, and represent the company with clients while ensuring compliance with credit guidelines.

The role involves generating leads, engaging borrowers, and coordinating with credit and operations for smooth disbursal. Prior experience in mortgage loan sourcing is valued, with a fixed-term contract and performance-based incentives.

Qualifications

• XII cleared or equivalent education.
• Strong communication and negotiation abilities.
• Experience in direct sourcing for mortgage loans is a plus.

Responsibilities

• Source loan applications through self-sourcing and connectors.
• Manage relationships with borrowers and channel partners.
• Coordinate documentation and loan processing with internal teams.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Field networking

Education

XII cleared

Job description

Job Summary

We are seeking a motivated and results-driven Relationship Officer to join our Secured

We are seeking a motivated and results-driven Relationship Officer to join our Secured Direct lending team. The primary responsibility of this role is to source and process loan applications through self-sourcing and a network of connectors The candidate will be the face of the organization, building strong client relationships while ensuring adherence to compliance and credit guidelines.

Job Title: Relationship Manager

Department: Secured- Direct

Reports To: Sales Manager

Employment Type: FTC

Key Responsibilities

Loan Sourcing:

• Proactively generate leads through self-sourcing (cold calling, field visits, referrals, digital platforms, etc.).
• Build and manage a reliable network of connectors such as property dealers, chartered accountants, and other channel partners to source loan applications.
• Conduct regular follow-ups with leads to maximize conversion.

Client Relationship Management:

• Engage with prospective borrowers to understand their financial needs and provide suitable loan products.
• Maintain relationships with existing customers to encourage referrals and repeat business.

Application Processing:

• Collect, verify, and ensure timely submission of all necessary documentation required for loan processing.
• Coordinate with internal credit and operations teams to ensure smooth processing and disbursal of loans.

Compliance And Reporting:

• Ensure all applications comply with regulatory and organizational credit guidelines.
• Maintain accurate records of lead sourcing, customer interactions, and loan application statuses.
• Prepare and submit daily/weekly/monthly reports to management.

Qualifications And Skills

• XII cleared.
• 1-2 years of experience in Direct sourcing of Affordable Mortgage loans ( LAP and HL)
• Understanding of Legal and Technical aspects of mortgage loans
• Good understanding of local economy.
• Good communication, interpersonal, and negotiation skills.
• Proven ability to achieve sales targets and build strong partner networks.
• Self-motivated with a result-oriented approach.

Key Performance Indicators (KPIs)

• Number of loans sourced (monthly/quarterly targets).
• Conversion rate from lead to disbursal.
• Value of loans disbursed.
• Quality and productivity of sourced leads (NPA % and rejection rate).
• Expansion and effectiveness of connector network.

Compensation

• Fixed salary + performance-based incentives
• Allowances as per company policy

12th / Higher Secondary Certificate (HSC)