Relationship Manager - Affordable HL & LAP - West(MH & MP)

Credit Saison India; Thane; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Fixed salary + incentives

Job summary

Credit Saison India is seeking a motivated Relationship Manager to join our Secured Direct lending team. The role sources and processes loan applications through self-sourcing and connectors, while representing the company and ensuring compliance with credit guidelines.

You will build strong client relationships, verify required documents, coordinate with credit and operations for timely disbursal, and report on performance. This is a FTC role with incentive-based rewards.

Qualifications

• XII cleared; eligible to work in India.
• 1–2 years of direct mortgage loan sourcing experience (LAP/HL).
• Understanding of mortgage loan legal and technical aspects.

Responsibilities

• Sourcing: generate leads through self-sourcing and connectors and manage channel partners.
• Client relationship management: engage borrowers, grow referrals, maintain relations.
• Application processing: collect, verify, and submit documents; coordinate with credit/ops.
• Compliance and reporting: ensure adherence to guidelines; maintain records and reports.

Skills

Relationship building

Negotiation

Communication

Sourcing

Education

XII cleared

Job description

Job Summary

We are seeking a motivated and results-driven Relationship Officer to join our Secured

We are seeking a motivated and results-driven Relationship Officer to join our Secured Direct lending team. The primary responsibility of this role is to source and process loan applications through self-sourcing and a network of connectors The candidate will be the face of the organization, building strong client relationships while ensuring adherence to compliance and credit guidelines.

Job Title: Relationship Manager

Department: Secured- Direct

Reports To: Sales Manager

Employment Type: FTC

Key Responsibilities

Loan Sourcing:

• Proactively generate leads through self-sourcing (cold calling, field visits, referrals, digital platforms, etc.).
• Build and manage a reliable network of connectors such as property dealers, chartered accountants, and other channel partners to source loan applications.
• Conduct regular follow-ups with leads to maximize conversion.

Client Relationship Management:

• Engage with prospective borrowers to understand their financial needs and provide suitable loan products.
• Maintain relationships with existing customers to encourage referrals and repeat business.

Application Processing:

• Collect, verify, and ensure timely submission of all necessary documentation required for loan processing.
• Coordinate with internal credit and operations teams to ensure smooth processing and disbursal of loans.

Compliance And Reporting:

• Ensure all applications comply with regulatory and organizational credit guidelines.
• Maintain accurate records of lead sourcing, customer interactions, and loan application statuses.
• Prepare and submit daily/weekly/monthly reports to management.

Qualifications And Skills

• XII cleared.
• 1-2 years of experience in Direct sourcing of Affordable Mortgage loans ( LAP and HL)
• Understanding of Legal and Technical aspects of mortgage loans
• Good understanding of local economy.
• Good communication, interpersonal, and negotiation skills.
• Proven ability to achieve sales targets and build strong partner networks.
• Self-motivated with a result-oriented approach.

Key Performance Indicators (KPIs)

• Number of loans sourced (monthly/quarterly targets).
• Conversion rate from lead to disbursal.
• Value of loans disbursed.
• Quality and productivity of sourced leads (NPA % and rejection rate).
• Expansion and effectiveness of connector network.

Compensation

• Fixed salary + performance-based incentives
• Allowances as per company policy

12th / Higher Secondary Certificate (HSC)