Relationship Manager

Manipal Technologies; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Manipal Technologies in Mumbai seeks an experienced Account Manager to drive revenue growth by managing relationships with current customers and acting as the trusted advisor for mutual value realization.

You will engage in consultative sales, expand across industries, and work with product and delivery teams to ensure customer success and long-term partnerships. Strong negotiation, analytics, and presentation skills are required.

Qualifications

• Experience in consultative sales & discovery to map client pain points to fintech solutions.
• Proven ability to build and manage relationships with senior stakeholders (C-level, VP).
• Strong data-driven mindset and compelling presentation capabilities.

Responsibilities

• Consultative Sales & Discovery: Engage clients to understand workflows, uncover pain points, and match them with appropriate company solutions.
• Relationship Building: Cultivate and maintain C-level or senior stakeholder relationships Banks, NBFCs, Insurance companies, and enterprise clients.
• Account Management & Farming: Act as the primary point of contact for client accounts, driving retention, satisfaction, and cross-selling opportunities.
• New Growth Opportunities: Identify emerging market opportunities and innovative business use cases in new industry segments.
• Market Intelligence: Monitor regulatory changes, competitor shifts, and fintech trends to provide insights to internal product and leadership teams.
• Cross-Functional Alignment: Collaborate with product, operations, and support teams for seamless service delivery.

Skills

Negotiation

Analytical thinking

Presentation skills

Job description

Job Purpose

Drive revenue growth and long-term retention by managing relationships with our existing customers. You will serve as the primary strategic contact, alignment engine, and trusted advisor to unlock mutual, sustainable value.

Key Responsibilities

• Consultative Sales & Discovery: Engage clients to understand workflows, uncover pain points, and match them with appropriate company solutions.
• Relationship Building: Cultivate and maintain C-level or senior stakeholder relationships Banks, NBFCs, Insurance companies, and enterprise clients.
• Account Management & Farming: Act as the primary point of contact for client accounts, driving retention, satisfaction, and cross-selling opportunities.
• New Growth Opportunities : Work on new industry segments in identifying emerging market opportunities, and innovative business use cases.
• Market Intelligence: Monitor regulatory changes, competitor shifts, and fintech trends to provide insights to internal product and leadership teams Work closely with internal product and delivery teams to ensure customer success and long-term partnerships.
• Cross-Functional Alignment: Collaborate with product, operations, and support teams to ensure seamless service delivery.

Local Insight

Deep familiarity with the Mumbai corporate landscape and a strong local professional network.

Skills

Superior negotiation tactics, data-driven analytical thinking, and commanding presentation skills.