Relationship Manager

Ekvity Ventures LLP; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Ekvity Investment Managers Pvt. Ltd. in Mumbai, India is seeking a customer service professional to identify and communicate client needs, resolve issues, and support marketing strategies to grow the client base.

The role requires a postgraduate degree and 2–3 years of customer service experience, with strong communication and interpersonal skills and a sound understanding of financial markets. This is a full-time position with growth opportunities in a client-focused environment.

Qualifications

• Post graduate or Masters
• Minimum of 2-3 years of experience in customer service

Responsibilities

• Identifying and communicating customer needs
• Resolving customer issues and concerns
• Developing and implementing marketing strategies to grow the customer base
• Understanding the Financial Markets
• Be Responsible to invent ideas for growing business
• Preparation & Circulation of Material for communication with clients
• Maintenance of Records
• Building and nurturing the client relationship
• Develop and suggest strategies to penetrate the client
• Increase Client Engagement and Interaction
• Preparation of Presentations and Brochures

Skills

Communication

Interpersonal Skills

Teamwork

Financial Markets

Education

Postgraduate/Masters

Job description

• Identifying and communicating customer needs
• Resolving customer issues and concerns
• Developing and implementing marketing strategies to grow the customer base
• Understanding the Financial Markets
• Be Responsible to invent ideas for growing business
• Preparation & Circulation of Material for communication with clients
• Maintenance of Records
• Building and nurturing the client relationship
• Develop and suggest strategies to penetrate the client
• Increase Client Engagement and Interaction
• Preparation of Presentations and Brochures

Qualifications

• Post graduate or Masters
• Minimum of 2-3 years of experience in customer service

Skills

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to work well in a team environment
• Aware and sound understanding about Financial Markets

Employment

Full time

No preference