Relationship Manager

HDFC Life; Ludhiana, Chandigarh; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Brand reputation

Competitive compensation

Open culture

Job summary

HDFC Life in Ludhiana seeks a field sales professional focused on customer relationship and servicing, with targets met through branch leads and call center data.

The role requires 1 year of sales experience, preferably in BFSI, plus excellent communication skills. You should be able to work independently to meet tight deadlines while driving product mix and renewals.

Qualifications

• Graduate or under-graduate with sales exposure and communication skills.
• At least 1 year of sales experience, preferably in BFSI.
• Excellent communication and relationship-building skills are essential.
• Ability to work independently with minimal supervision and meet deadlines.

Responsibilities

• Focus on customer relationship and servicing.
• Meet sales targets through leads from Branch ops and Call Center data.
• Meet product mix targets per organizational strategy.
• Support customers on pre- and post-sales requirements (claims).
• Focus on quality of business and persistency (renewals).
• Achieve minimum sales targets consistently through customer meetings.

Skills

Excellent communication

Sales experience

Customer relationship

Independent worker

Education

Graduate

Undergraduate with sales exp (2y)

Job description

Role & responsibilities :

• The key responsibility of this role is to focus on customer relationship and customer servicing.
• You will be required to meet your sales target through assigned leads, which is generated through Branch ops team and customer database generated by call center team.
• You will be required to meet product mix targets specified as per organizations strategy.
• You are required to support customer on pre and post sales requirements (claim settlement etc.).
• You are required to focus on quality of business and persistency (renewals of premium).
• Achieve minimum expected sales target on a consistent basis through customer meetings.

Preferred candidate profile :

• Any Graduate, but Under-graduate candidates can be taken with 2years of experience in sales.
• Min 1 year experience in sales, preferably in BFSI.
• Excellent communication skills for building strong relationships with clients at all levels.
• Ability to work independently with minimal supervision while meeting tight deadlines.

Perks and benefits :

• Join the Most Trusted Brand in private life insurance and take your career to new heights.
• Offers a competitive and well blended fixed and best-in class variable compensation & incentives.
• We have a performance driven, open, simple culture that puts people at the core of its strategy.