Relationship Manager

Yes Bank Ltd.; Gandhinagar; On-site; INR 600,000 - 900,000; Full time

Job summary

Yes Bank Ltd. in India is seeking a high-performing Relationship Manager to acquire new government clients (PSUs and public institutions) and manage a strategic portfolio. The role focuses on deepening ties with GOI/government accounts and cross-selling tailored financial solutions.

You will coordinate with product, markets and retail teams to deliver seamless services, analyze client needs, and drive growth across the government sector.

Responsibilities

• Acquiring new clients and managing a portfolio of Government clients (PSUs and all Administered Institutions of Govt of India and State Governments)
• Ensure a strong relationship with existing accounts
• Focus on offering financial solutions and cross selling
• Actively and consistently seek an opportunity to expand share of wallet of the customer base
• Build knowledge of all the products being offered to customers
• Maintain ongoing contact with operations in order to ensure smooth delivery of transactions
• Implement marketing plans
• Assist the Relationship Management Group in research and analysis on industries/clients/markets
• Prepare credit approval/renewal memorandum, generate risk analysis reports on the client portfolio
• Articulation of customer requirements to the product teams and work closely for product development to ensure customer needs are met
• Co-ordinate with financial markets, investment banking and retail banking teams to ensure synergies in cross selling products to government/PSU customers
• Responsible for management/recovery/NPAs for this cluster of customers
• Determining the skills and manning levels required for effective delivery of services
• Good network and knowledge of the working of the GOI/State Governments/PSUs and nuances of relationship management with key influencers in the bureaucracy
• Knowledge of government banking marketing concepts & experience in developing, launching and scaling up funded/advisory product lines
• Entrepreneurial thinking
• Demonstrated ability to drive results and be very effective in a matrix organisation

Job description

• Acquiring new clients & managing a portfolio of Government clients (PSUs and All Administered Institutions of Govt of India and State Governments)
• Ensure a strong relationship with existing accounts.
• Focus on offering financial solutions & cross selling.
• Actively and consistently seek an opportunity to expand share of wallet of the customer base
• Build knowledge of all the products being offered to customers.
• Maintain ongoing contact with operations in order to ensure smooth delivery of transactions
• Implement marketing plans.
• Assist the Relationship Management Group in research and analysis on industries/clients/markets
• Prepare credit approval/renewal memorandum, generate risk analysis reports on the client portfolio
• Articulation of customer requirements to the product teams and work closely for product development to ensure customer needs are met
• Co-ordinate with financial markets, investment banking and retail banking teams to ensure synergies in cross selling products to government/PSU customers
• Responsible for management/recovery/NPAs for this cluster of customers
• Determining the skills and manning levels required for effective delivery of services
• Good network and knowledge of the working of the GOI/State Governments/PSUs and nuances of relationship management with key influencers in the bureaucracy
• Knowledge of government banking marketing concepts & experience in developing, launching and scaling up funded/advisory product lines
• Entrepreneurial thinking
• Demonstrated ability to drive results and be very effective in a matrix organisation