Relationship Leader Business Accounts

AU SMALL FINANCE BANK; Alwar; On-site; INR 400,000 - 750,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Relationship Leader for Business Accounts to manage client relationships, ensure compliance with banking standards, and drive operational efficiency. The role involves direct customer interaction and collaboration with field teams.

The ideal candidate has 2 to 6 years of experience in banking, strong communication skills, and familiarity with banking products and regulatory norms. Travel to branches as needed and adherence to RBI policies are expected.

Qualifications

• Experience in banking products, regulatory norms, and recovery procedures.
• Strong communication and customer-service orientation are essential.
• Proficiency in MS Office and banking CRM tools is preferred.

Responsibilities

• Manage core responsibilities related to relationship leader business accounts, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

MS Office

Communication

Analytical Thinking

Customer Orientation

Negotiation

Tools

CRM tools

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Leader Business Accounts

Office Location

Position description: Responsible for relationship leader business accounts operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship leader business accounts, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Leader Business Accounts
• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: