Relationship Leader Business Accounts

AU SMALL FINANCE BANK; Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

AU Small Finance Bank is seeking a Relationship Leader for Business Accounts in Andheri Chakala, Mumbai. You will manage relationships with business clients, drive account operations, and ensure service quality during banking hours.

Ideal candidates have 2–6 years in banking, strong communication and negotiation skills, and a customer-centric approach. Knowledge of RBI norms and recovery procedures is a plus.

Qualifications

• Experience in banking/financial services with 2–6 years.
• Relationship management skills preferred.
• Proficiency in MS Office and CRM tools.

Responsibilities

• Manage core responsibilities for relationship leader business accounts and customer interactions.
• Ensure adherence to banking standards and RBI regulations.

Skills

Communication

Analytical Thinking

Customer Orientation

Negotiation

Tools

CRM tools

MS Office

Job description

Job Description:

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Leader Business Accounts

Office Location:

Andheri Chakala Mumbai Mumbai

Position description:

Responsible for relationship leader business accounts operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship leader business accounts, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Leader Business Accounts
• Years of experience: 2 to 6

Key Performance Indicators

Customer satisfaction, recovery rate, compliance adherence

Required Competencies

Communication, Analytical Thinking, Customer Orientation

Required Knowledge

Banking products, regulatory norms, recovery procedures

Required Skills

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation:

Requirements: