At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.
Regional Sales Manager - Indian Bank - Chennai
Location: India Tamil Nadu Adyar - Chennai
Job Description
1) Job Purpose
Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.
2) Dimensions
- Manpower (Nos.): 4-5 depending on the relationship. Indirect – could range from 28-35.
- AP (Yearly in Cr): Rs. 10-15 cr.
Key Challenges for the role –
- High dependency on third party/relationships who may have their own priorities so alignment is the key.
- Balancing between the process requirement and expectations of the Channel partners.
4) Principal Accountabilities
- Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company.
- Continuous interaction with the channel partners.
- Mapping all the key decision makers.
- Aggressively downloading all the RnR activities running by the organisation.
- Ensure smooth function of the sales and other processes in order to maximise business potential.
- Communicating any process change or change in any rules and regulations by the help of different training module.
- Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling.
- Maintain the expense gap in order to reduce the cost.
- Understanding the need of the expense.
- Taking commitment from the channel before any spending or allocation of the budget.
- Maintain a SM wise expense tracker.
- Ensure relevant people in the right place right time to maximise productivity.
- Understanding the strength of the resource and depending on that allocating job responsibility.
- Evaluating the opportunity of each business unit and allocating targets as per that.
- Recruit, develop and train team members to maximise productivity.
- Ensure the right method of business acquisition in order to get the profitable mix for the organisation.
- Scrutinise the business on regular basis.
- Interacting with the customers through welcome calls.
- Ensure Persistency targets as per the company norms so that renewals take place on time.
- Communicate with customers.
- Resolve queries as and when required to ensure that renewal takes place on time.
- Building new business opportunities within the allocated area/relationships in order to maximise the.
- Identify innovative methods working with the relationship to enhance penetration of the database.
5) Job Purpose of Direct Reports
Sales Manager / Senior Sales Manager: To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.
6) Relationships (If Applicable)
Internal
- TPD Support Team – Daily – Process, login and issuance related.
- Training Manager – Weekly twice – Training related.
- HR Dept – Monthly – Recruitment and other issue.
- Customer Service Team – Daily – Follow up regarding service issue.
- Client Service Team – Daily – Follow up regarding issuance.
External
- Bancassurance partner – Daily – All issue.
- Bancassurance partner – Daily – Business and service.