Cluster Manager - Indian Bank - Chennai

Aditya Birla Group; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Birla Sun Life Insurance Company Ltd in India seeks a Field Sales professional to derive insurance business from assigned relationship/channel partners in a defined zone, convincing them to invest in BU products and providing pre- and post-sales support.

You will lead a small team, coordinate with trainers, HR, and service teams, ensure targets are met, and sustain quarterly growth through effective relationship management and market expansion.

Qualifications

• Experience in bancassurance sales and channel management.
• Ability to derive business from relationships and drive premium/revenue.
• Strong communication and negotiation skills.
• Willing to travel as required.

Responsibilities

• Interact with channel partners to achieve premium and revenue targets.
• Map key decision makers and share information with superiors.
• Coordinate training and onboarding of agents and staff.
• Ensure pre- and post-sales support and renewals.
• Recruit, develop and train team members to maximize productivity.

Skills

Sales Accountability

Ownership

Ethics

Values

Leadership

Education

Under Graduate

Job description

DEPARTMENT-1 Thrid Party Distribution

Country India

State Tamil Nadu

Worksite Adyar - Chennai

Skills

Skill

Sales Accountability & OwnershipEthics & Values Leadership

Under Graduate

CERTIFICATION

Job Description

Job Purpose

Job Title

Function

Department

Bancassurance

Reporting To

(Title)

Superior ’s Superior

(Title)

Relationship Head

Unit

Birla Sun Life Insurance Company Ltd

Location

Zone

Business

Life Insurance

Date

July 2012

1) Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

2) Dimensions

What are the areas (in quantitative terms) the job has an impact on?

Dimension

Remarks

1.

Manpower (Nos.)

Direct: 3-5

2.

AP Target

Rs. 3-5 cr p.a.

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?

Key Challenges for the role –

• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

4) Principal Accountabilities

Accountability

Supporting Actions

Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company

• Continuous interaction with the channel partners
• Mapping all the key decision makers and ensuring that the same information is shared with the superior
• Aggressively downloading all the RnR activities running by the organisation.
• Executes smooth function of the sales and other processes in order to maximise business potential.
• Communicate any process change or change in any rules and regulations by the help of different training module.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
• Ensure relevant people in the right place right time in order to maximise the productivity
• Understanding the strength of the resource and depending on that allocating job responsibility
• Evaluating the opportunity of each business unit and allocating targets as per that
• Recruit, develop and train team members to maximize productivity
• Execute the right method of business acquisition in order get the profitable mix for the organisation
• Scrutinise the business on regular basis and give the relevant information to superiors
• Interact with the customers through welcome calls
• Achieve Persistency targets as per the company norms so that renewals take place on time
• Communicate with customers and
• resolve queries as and when required to ensure that renewal takes place on time

5) Job Purpose of Direct Reports

Unit Sales Managers: To achieve the Sales target for the assigned relationship as per the functional goals.

6) Relationships (If Applicable)

Internal

Frequency

Nature

• Support Executive’s
• Trainers
• HR
• Issuance Coordinator
• Client Service
• Daily
• Monthly
• As and When Required
• Daily
• As and When Required
• To Log-in and receipting Policies.
• For arranging trainings for the team as well as for the relationships.
• Mainly recruitments and man power related issues.
• To Ensure the policies are Issued on time.
• Service related issues.

External

Frequency

Nature

• Relationship
• Daily
• Business Development and to ensure the smooth sailing,

7) Organizational Relationships (Separate Annexure to be