Regional INC Analyst & Order Processing

UltraTech Cement; NTR; On-site; INR 700,000 - 1,100,000; Full time

Job summary

UltraTech Cement is seeking a technically proficient professional to drive business development across key accounts in the cement sector. The role involves creating technical presentations, educating customers on concrete parameters, and understanding client requirements to promote VAC products with advantageous specifications.

You will also manage vendor relationships for raw materials, coordinate product testing, and support field teams with mix design calculations, feedback analyses, and

Qualifications

• Strong Excel skills and ability to present data clearly.
• Familiarity with SIP processes or related industry tools.
• Customer satisfaction focus with ability to interpret feedback.
• Experience in handling plant operations or cross-functional plant coordination.

Responsibilities

• Create technical presentations for key customers with detailed specifications and requirements.
• Educate customers on technical parameters of concrete and product usage.
• Understand customer requirements and present VAC products with advantages and specs.
• Liaise with raw material vendors for quality and approvals.
• Attend and resolve product quality grievances and customer complaints.
• Provide mix design calculations and material analyses to customers upon request.
• Monitor industry trends and conduct technical meets to promote VAC products.
• Prepare cluster plans and budgets and contribute to product development.

Skills

Advance Excel

SIP

Customer Satisfaction

Plant Handling

Financial Read

Job description

Role & responsibilities

4) Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

Business Development

• (R) Create technical presentations for key customers with detailed technical specifications, quality analysis and requirements of the clients.
• (R) Educate the customers on technical parameters of concrete so that they have a better understanding of the product usage and functionality
• (R) Understand specific requirements of key accounts, explore and present VAC products to them explaining advantages and technical specifications.

Vendor Management - Raw Materials

• (R) Liaison with raw material suppliers for the quality/approval of raw material

Customer Feedback

• (A) Visit customer/ site periodically to gather feedback and identify areas of concern
• (R) Attend product quality grievance of customers which are above the scope of plant level or investigate key customer complaints and implement corrective actions
• (R) Resolve customer complaints regarding strength and durability of the product

Customer Management

• (A) Provide detailed mix design calculation, physical and chemical analysis of raw material to customer as and when required
• (R) Provide consolidated customer feedback analysis of all plants

Industry Analysis

• (R) Monitor product innovations and new construction practices, conduct technical meets and participate in technical presentations in the zone/region for influencers (e.g. Architects, Engineers, Consultants etc.) and explore opportunities for promoting techno

Planning & Budgeting

• (R) Prepare, consolidate and analyze Cluster plan and budget

Product Development

• (A) Generate mix and competitor data at plant level for further analysis
• (R) Analyse compiled mix design data and raw materials used, compare between UltraTech and its competitors brand of cement to assess and make comparative analysis to bring economy and optimization in mix design cost
• (R) Design & develop new VAC Products as per the market trends, customer needs etc.
• to create a product differentiation for UTCL

Product Testing

• (A) Conduct statistical analysis of cubes strength results and monitoring performance of the products
• (A) Conduct trials for VAC Products to check various functional parameters
• (P) Collaborate with third party testing for the cubes as and when required

Production Execution

• (A) Ensure VAC orders to each plant are executed in time and as per required specifications

Sales

• (R) Achieve the sales target in terms volume, product mix & segment ratio at agreed price positions to achieve maximum realization for the cluster

Preferred candidate profile

• Advance Excel, SIP
• Customer Satisfication, Plant Handling , Finacial Read