Regional Head - Unnati MBL

IDFC FIRST Bank; Jaipur; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

IDFC FIRST Bank is seeking a Regional Head – Unnati MBL in India to lead customer acquisition, build a high-quality loan portfolio, and drive digital adoption. The role emphasizes compliance, stakeholder collaboration, and robust distribution networks at the state level, aiming to maximize business outcomes in line with the bank’s goals.

The incumbent will oversee sales, mentor teams, and work with product and marketing to enhance proposition and segmentation.

Qualifications

• Graduate qualification required.
• Years of experience: 10-18 years.

Responsibilities

• Customer Acquisition: Drive lending to new customers with a strong focus on building a high‑yield Unnati Micro Business Loan portfolio.
• Portfolio Quality: Ensure the maintenance of high‑quality assets across the book.
• Customer Service & Compliance: Deliver superior customer experience while upholding the highest standards of compliance.
• Digital Adoption: Champion digital solutions and promote their usage across teams and customers.
• Team Development: Mentor and develop team members, fostering a performance‑driven culture.
• Leadership Presence: Strengthen leadership influence among Cluster Head and across functional teams.
• State‑Level Leadership: Operate as a state‑level leader, transcending functional silos to drive unified goals.
• Organizational Values: Consistently uphold the Bank’s Code of Conduct and Employer Value Proposition.

Education

Graduate

Job description

Job Requirements

Job Requirements

Role/ Job Title: Regional Head – Unnati MBL

Function/ Department: Unnati MBL

Job Purpose:'The role involves building, nurturing, and strengthening relationships with Unnati Micro Business Loan customers while ensuring the delivery of exceptional, best-in‑class service. The incumbent will oversee the entire sales process, focusing on enhancing team productivity and formulating effective marketing strategies. The role requires close collaboration with stakeholders and the product team to drive improvements in product proposition and customer segmentation. Additionally, it includes maintaining robust distribution networks to maximize business outcomes at the state level, aligning with the bank's broader organizational goals.'

Roles & Responsibilities:

• Customer Acquisition: Drive lending to new customers with a strong focus on building a high‑yield Unnati Micro Business Loan portfolio.
• Portfolio Quality: Ensure the maintenance of high‑quality assets across the book.
• Customer Service & Compliance: Deliver superior customer experience while upholding the highest standards of compliance.
• Digital Adoption: Champion digital solutions and promote their usage across teams and customers.
• Team Development: Mentor and develop team members, fostering a performance‑driven culture.
• Leadership Presence: Strengthen leadership influence among Cluster Head and across functional teams.
• State‑Level Leadership: Operate as a state‑level leader, transcending functional silos to drive unified goals.
• Organizational Values: Consistently uphold the Bank’s Code of Conduct and Employer Value Proposition.

Secondary Responsibilities:

• Team Development: Mentor and develop team members, fostering a performance‑driven culture.
• Leadership Presence: Strengthen leadership influence among Cluster Head and across functional teams.

Qualifications: Graduate

Years of Experience: 10-18 Years