Recruiter

tripactions; Gurugram District; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

TripActions India is seeking an experienced full-cycle recruiter to own end-to-end hiring for customer service roles. You will source, screen, interview, and extend offers while building a strong talent pipeline and partnering with hiring managers.

You will use ATS platforms to maintain candidate records, implement innovative recruitment strategies, and help strengthen our employer brand. Excellent communication and time-management skills are essential in a fast-paced, collaborative environment.

Qualifications

• 6-8 years of full-cycle recruitment experience, especially in customer service hiring.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management abilities to handle multiple requisitions.

Responsibilities

• Lead full-cycle recruitment from requisition to offer extension.
• Source, screen, interview, and assess candidates via behavioral/competency-based methods.
• Maintain ATS records and build a robust talent pipeline for future roles.
• Partner with hiring managers to define job descriptions and select candidates.
• Contribute to employer branding and implement innovative recruitment strategies.

Skills

Communication skills

Interpersonal skills

Presentation skills

Organizational skills

Time management

ATS proficiency

LinkedIn sourcing

Education

Bachelor's/Master's in HR or related field

Tools

ATS

LinkedIn Recruiter

Job description

What You'll Do:

• Full-cycle recruitment: Manage the entire recruitment process from initial job requisition to offer extension, including:
  • Sourcing: Identify and attract qualified candidates through various channels such as job boards, social media, employee referrals, and networking events.
  • Screening: Review resumes, conduct phone screens, and assess candidate qualifications against job requirements.
  • Interviewing: Coordinate and conduct interviews with hiring managers and candidates, utilizing behavioral and competency-based interviewing techniques.
  • Assessment: Utilize appropriate assessments (e.g., skills tests, personality tests) to evaluate candidate suitability.
  • Offer negotiation: Extend competitive offers and negotiate salary and benefits packages.
  • Onboarding: Collaborate with the onboarding team to ensure a smooth transition for new hires.
• Build and maintain a strong talent pipeline: Proactively identify and engage with potential candidates for future opportunities.
• Develop and implement innovative recruitment strategies: Stay abreast of industry trends and best practices to optimize the recruitment process.
• Partner with hiring managers: Understand their hiring needs, provide guidance on job descriptions and candidate selection, and build strong relationships.
• Maintain accurate and up-to-date candidate records: Utilize Applicant Tracking System (ATS) to manage the recruitment process efficiently.
• Contribute to the development and implementation of talent acquisition initiatives: Participate in projects aimed at improving the recruitment process and employer branding.

What We’re Looking For:

• 6-8 years of proven experience in full-cycle recruitment, with a strong focus on Customer service hiring.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
• Experience with hiring/sourcing from LinkedIn is a must
• Bachelor's degree/Master's degree in Human Resources, Business Administration, or a related field preferred.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here . Your decision to do so will not affect how your candidacy is evaluated.

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