Recruiter

Navan; Gurugram District; Hybrid; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness resources

Retirement savings plan

Flexible time off

Equity opportunities

Job summary

Navan in Gurugram, India is seeking a skilled Recruiter to source, attract, and hire top technical and non-technical talent. You will manage the full recruitment cycle, build a robust pipeline, and partner with hiring managers to define roles and expectations.

The ideal candidate has 6–8 years of full-cycle recruitment experience, especially in customer service hiring, excellent communication, and proficiency with ATS and LinkedIn sourcing.

Qualifications

• 6–8 years of proven full-cycle recruitment experience.
• Experience hiring across customer service roles.
• Excellent communication and stakeholder management abilities.
• Proficient with ATS and LinkedIn sourcing.

Responsibilities

• Own end-to-end recruitment from requisition to offer extension.
• Source through job boards, social channels, referrals and networking.
• Screen resumes, conduct phone screens, and assess qualifications.
• Coordinate interviews with managers and candidates.
• Utilize assessments to gauge candidate fit and potential.
• Negotiate offers and support onboarding and integration.
• Build and maintain a robust talent pipeline for future roles.
• Collaborate with hiring managers to shape job descriptions and selection.

Skills

Full-cycle recruitment

Sourcing

Screening & interviewing

ATS proficiency

LinkedIn sourcing

Education

Bachelor’s or Master’s in HR/Business

Tools

ATS

LinkedIn Recruiter

Job description

We are seeking an exceptional Recruiter to join our team, responsible for sourcing, attracting, and hiring top technical & non-technical talent. As an Recruiter, you will play a critical role in identifying, evaluating, and onboarding the best candidates to join our growing team.

What You’ll Do:

• Full-cycle recruitment: Manage the entire recruitment process from initial job requisition to offer extension, including:
• Sourcing: Identify and attract qualified candidates through various channels such as job boards, social media, employee referrals, and networking events.
• Screening: Review resumes, conduct phone screens, and assess candidate qualifications against job requirements.
• Interviewing: Coordinate and conduct interviews with hiring managers and candidates, utilizing behavioral and competency-based interviewing techniques.
• Assessment: Utilize appropriate assessments (e.g., skills tests, personality tests) to evaluate candidate suitability.
• Offer negotiation: Extend competitive offers and negotiate salary and benefits packages.
• Onboarding: Collaborate with the onboarding team to ensure a smooth transition for new hires.
• Build and maintain a strong talent pipeline: Proactively identify and engage with potential candidates for future opportunities.
• Develop and implement innovative recruitment strategies: Stay abreast of industry trends and best practices to optimize the recruitment process.
• Partner with hiring managers: Understand their hiring needs, provide guidance on job descriptions and candidate selection, and build strong relationships.
• Maintain accurate and up-to-date candidate records: Utilize Applicant Tracking System (ATS) to manage the recruitment process efficiently.
• Contribute to the development and implementation of talent acquisition initiatives: Participate in projects aimed at improving the recruitment process and employer branding.

What We’re Looking For:

• 6-8 years of proven experience in full-cycle recruitment, with a strong focus on Customer service hiring.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
• Experience with hiring/sourcing from LinkedIn is a must
• Bachelor’s degree/Master's degree in Human Resources, Business Administration, or a related field preferred.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In 2023-2026, a G2 Best Global Software Company 2025-2026, Forbes Cloud 100 2022-2025, and CNBC Disruptor 50 2022-2025. At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

*Applies to select locations.