Receptionist | Customer Service Executive | Reception | Himatnagar | On site

Unipath Specialty Laboratory Limited; Himatnagar; On-site; INR 180,000 - 240,000; Full time

Job summary

Unipath Specialty Laboratory Limited invites applications for a Customer Service Executive to join our front desk and receptionist team. The role emphasizes greeting visitors, handling calls, data entry, and delivering courteous service.

You will work in a fast-paced environment, coordinating with departments to resolve inquiries, maintain records, and uphold our standards of professionalism. BA graduates with 1 year experience are encouraged to apply.

Qualifications

• BA degree required.
• 1 year of relevant customer service experience.
• Strong data entry and communication skills.

Responsibilities

• Welcoming guests and manage reception tasks.
• Handle incoming calls and route to appropriate departments.
• Respond to inquiries and resolve issues promptly and professionally.
• Perform data entry with accuracy and efficiency.
• Maintain a neat reception area and support administrative tasks.
• Collaborate with team to ensure smooth operations.
• Adhere to company policies and procedures.

Skills

Data Entry

Communication Skill

Education

Bachelor of Arts (BA)

Job description

Customer Service Executive

Job Title: Customer Service Executive

Job Type: Employee

Qualifications: Bachelor of Arts (BA)

Skills Required: Data Entry and Communication Skill

Minimum Experience: 1 year

Job Role: Receptionist

Job Description:

• Welcoming guests and customers with a warm and friendly demeanor
• Managing incoming calls and directing them to the appropriate departments
• Responding to customer inquiries and resolving any issues in a timely and professional manner
• Handling data entry tasks accurately and efficiently
• Providing excellent customer service and ensuring customer satisfaction at all times
• Maintaining a neat and organized reception area
• Assisting with administrative tasks as needed
• Collaborating with other team members to ensure smooth operations
• Adhering to company policies and procedures at all times
• Representing the company in a positive light to customers and visitors

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive. If you meet the qualifications and have the required skills, we would love to hear from you.