Receptionist

Drlogy Technologies Pvt. Ltd.; Kota; On-site; INR 140,000 - 210,000; Full time

Job summary

Kota Heart Institute & General Hospital in Kota, Rajasthan, invites applications for a Receptionist in the Front Office. The role handles patient registration, appointment coordination, enquiry handling, and coordinating with clinical and administrative staff to ensure smooth patient flow.

The successful candidate will greet patients and visitors, register new patients, manage appointments, answer calls, and provide information about hospital services, while maintaining confidentiality and a

Qualifications

• Register new patients and update existing records.
• Schedule, confirm, and manage appointments.
• Handle telephone and walk-in enquiries.
• Maintain confidentiality of patient information.
• Coordinate with hospital departments.

Responsibilities

• Welcome patients, attendants, and visitors professionally.
• Provide information about hospital services.
• Coordinate with doctors, nurses, billing, and labs.
• Prepare routine reception reports.
• Maintain organized reception area.

Skills

Patient Registration

Front Desk Management

Appointment Scheduling

Query Handling

HIS Software

Education

Graduate

Tools

HIS Software

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

0 - 3 Years Experience

Education

• Graduate (typical - not stated on poster)

All Gender

Vacancy

1

Last Date to Apply

30, March 2027

Job Role

Work Location

10-A, Talwandi, NH-12, New Rajeev Gandhi Nagar, Sector-A, Talwandi, Kota - 324005

Work Mode

Work From Office

Department

Front Office

Role

Receptionist

Employment type

• Full time

Key Skills

Patient Registration & Front Desk Management

Appointment Scheduling

Query Handling

HIS software

Preference Languages

Any Language

Job Story

Job Description

A Receptionist is responsible for managing the hospital reception area and serving as the first point of contact for patients, attendants, and visitors. The includes patient registration, appointment coordination, enquiry handling, communication, and coordination with clinical and administrative departments.

• Welcome patients, attendants, and visitors professionally.
• Register new patients and update existing patient information.
• Schedule, confirm, and manage appointments.
• Handle telephone and walk-in enquiries.
• Provide information regarding hospital services and departments.
• Guide patients and visitors to appropriate departments.
• Coordinate with doctors, nurses, billing, laboratory, and other departments.
• Maintain reception registers and appointment records.
• Assist patients with required forms and documentation.
• Support billing and payment coordination where applicable.
• Handle routine patient concerns and elevate issues appropriately.
• Maintain organized and presentable reception areas.
• Follow up on appointments and patient communications.
• Assist with patient-feedback collection.
• Prepare routine reception reports.
• Maintain confidentiality of patient information.
• Handle hospital communication professionally.
• Follow front-office SOPs and service standards.
• Support smooth patient flow at the reception.
• Maintain courteous and patient-friendly communication.

Similar Jobs at Kota Heart Institute and General Hospital

About Kota Heart Institute and General Hospital

Kota Heart Institute & General Hospital is a leading NABH-accredited multi-super speciality hospital located in Kota, Rajasthan. Established in June 2008, the hospital was founded with the vision of providing affordable, high-quality, and patient-centric healthcare to the people of Kota and the Hadoti region. What began as a 50-bed hospital has grown into a 200+ bed tertiary care institution with a network of multiple branches, offering comprehensive medical services across 18 clinical specialties. The hospital is recognized for its experienced medical team, advanced technology, and commitment to clinical excellence.

Over the years, Kota Heart Institute has become a trusted destination for advanced diagnostics, emergency care, complex surgeries, and critical care. With more than 40 experienced consultants, state-of-the-art infrastructure, and a multidisciplinary approach, the hospital provides compassionate, evidence-based treatment while maintaining the highest standards of patient safety and quality healthcare.

Vision

To be a leading and respected multi-speciality and tertiary care hospital in the region by delivering affordable, high-quality healthcare with a strong "Patients First" philosophy.

Mission

• To provide affordable, high-quality healthcare services.
• To continuously improve clinical outcomes through advanced technology and innovation.
• To uphold the highest standards of ethics, safety, and quality.
• To exceed patient expectations through excellence in healthcare delivery.

Core Values

• Compassion
• Clinical Excellence
• Integrity
• Quality
• Teamwork
• Accountability

Centres of Excellence

Kota Heart Institute provides specialized healthcare services in:

• Cardiology
• Cardiothoracic Surgery
• Urology
• Nephrology
• Surgical Gastroenterology
• General Surgery
• Paediatrics
• Paediatric Surgery
• Plastic Surgery
• ENT
• Ophthalmology
• Critical Care

Advanced Infrastructure

The hospital features:

• 200+ bed tertiary care hospital
• More than 18 clinical specialties
• Three Major Modular Operation Theatres
• One Minor Operation Theatre
• Level III 24-bed NICU
• 12-bed PICU
• Advanced Intensive Care Units (ICUs)
• CT Scan & Advanced Diagnostic Centre
• Blood Bank
• Multiple private rooms, twin-sharing rooms, and general wards
• Network of 7+ branches with diagnostic centres and medical stores.

Quality & Patient Care

Kota Heart Institute is committed to:

• Delivering evidence-based medical care.
• Providing compassionate and personalized treatment.
• Maintaining international standards of patient safety and quality.
• Ensuring continuous availability of doctors and trained nursing staff.
• Offering affordable healthcare without compromising clinical excellence.

Why Choose Kota Heart Institute?

• Serving Rajasthan since 2008.
• 200+ bed NABH-accredited tertiary care hospital.
• 18 clinical specialties under one roof.
• Team of 40+ experienced consultants.
• Advanced NICU, PICU, ICU, and emergency care facilities.
• State-of-the-art operation theatres and diagnostic services.
• Strong commitment to affordable, ethical, and patient-first healthcare.

Hospital Location

Kota Heart Institute & General Hospital 10-A, Talwandi, NH-12, New Rajeev Gandhi Nagar, Sector-A, Kota - 324005, Rajasthan, India.

Our Commitment

Kota Heart Institute & General Hospital is dedicated to improving the health and well-being of the community through clinical excellence, advanced medical technology, and compassionate care. By combining experienced specialists, modern infrastructure, and a patient-first philosophy, the hospital continues to provide safe, ethical, and affordable healthcare while striving to become one of Rajasthan's leading tertiary care institutions.