Real Estate Construction Store Executive (Vile Parle) (3+ yrs Exp)

Hiresome; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Hiresome in Mumbai is seeking a Store Executive to manage daily operations, deliver excellent customer service, and control inventory. The role blends hands-on retail tasks with team collaboration and sales optimization to drive store performance and customer satisfaction.

You will oversee opening/closing, POS transactions, stock management, and in-store merchandising while training new staff and ensuring policy compliance. This position requires a proactive, detail‑oriented team player.

Qualifications

• Experience in retail operations or customer service.
• Ability to manage stock, receipts, returns and exchanges.
• Strong communication and problem-solving skills.
• Willingness to work as part of a team.

Responsibilities

• Oversee daily store operations, opening/closing, and security.
• Provide excellent customer service and handle inquiries/complaints.
• Manage inventory, stock counts, receipts, returns and exchanges.
• Process sales via POS with accuracy.
• Maintain visual merchandising and a clean, organized store.
• Support sales goals by understanding customer needs and promoting products.
• Assist in training new staff on policies and procedures.
• Monitor inventory discrepancies and report trends to management.
• Uphold company policies including loss prevention and safety.
• Collaborate with team for a productive work environment.
• Process online orders for in-store pickup or shipment.
• Check expiry dates and rotate stock to minimize waste.

Skills

Customer service

Inventory management

Cash handling

Team collaboration

POS system

Tools

POS system

Job description

Job Summary:

The Store Executive plays a crucial role in the day-to-day operations of the retail store, ensuring efficient functioning, excellent customer service, and achievement of sales targets. This position involves a blend of operational tasks, customer interaction, and inventory management, contributing significantly to the store's overall success and customer satisfaction.

Key Responsibilities:

• Oversee daily store operations, including opening and closing procedures, ensuring the store is ready for business and secured at closing.
• Provide exceptional customer service by greeting customers, assisting with product inquiries, offering recommendations, and resolving complaints efficiently and courteously.
• Manage inventory effectively, including receiving new stock, organizing merchandise, performing regular stock counts, and processing returns and exchanges.
• Operate the Point-of-Sale (POS) system accurately, handling cash, credit card transactions, and processing sales with precision.
• Maintain visual merchandising standards, ensuring products are displayed attractively, shelves are well-stocked, and the store environment is clean and organized.
• Actively participate in achieving individual and store sales goals by understanding customer needs and promoting relevant products or services.
• Assist in training new staff members on store policies, product knowledge, and operational procedures.
• Monitor and report on inventory discrepancies, damaged goods, and popular product trends to the store manager.
• Adhere strictly to all company policies and procedures, including those related to loss prevention, safety, and security.
• Collaborate with team members to ensure a cohesive and productive work environment.
• Process online orders for in-store pickup or shipment, ensuring accuracy and timely fulfillment.
• Conduct regular checks on product expiry dates and ensure proper rotation of stock to minimize waste.