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Veradigm Inc. in Pune is seeking a dedicated RCM associate to support client satisfaction by handling patient and carrier calls, managing unpaid claims, aging reports, and denials. You will ensure timely responses and maintain compliance with company policies.
Join a team focused on accuracy, efficiency, and learning. The role involves partnering with new hires, delivering quality service, and supporting a wide range of healthcare stakeholders through data-driven processes and proactive
Strong customer service skills for client satisfaction and client AR health answering client, patient and carrier calls; prompt return and follow up to all interactions; prompt response to requests for information Timely management of unpaid claims as assigned, through the use of the client’s office management/administrator; aging reports; correspondence; Clearinghouse and PM rejections; SharePoint reference/maintenance Effectively handle complex payer denials; responsible to ensure that secondary claims are processed and paid Monitoring and reconciliation of claims to include: Held vouchers Unbilled vouchers Denial trends Patient balance report Credits and refunds Manage and track information requests to client. Answer and resolve all incoming calls and requests in a timely manner. Complies with and enforces policies and procedures Achieves goals set forth by RCM management regarding error-free work, transactions, processes, productivity and compliance requirements. Specific goals include 1,400 accounts worked per month May act as partner for new hires to assist them in learning Other duties as assigned.
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
To know more about the benefits and culture at Veradigm, please visit the links mentioned below:
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Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.