Quality & Training Manager

Transact Global; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Transact Global is seeking a Quality & Training Manager in Bengaluru, India, responsible for ensuring operational delivery meets the highest standards of quality and compliance. The role involves overseeing quality audits, implementing training programs, and driving continuous improvement initiatives.

Ideal candidates should have proven experience in quality management and training, along with strong analytical skills. This position plays a crucial role in enhancing employee performance and client satisfaction.

Qualifications

• Proven experience in quality management and training.
• Strong analytical and organizational skills.
• Ability to lead and motivate teams effectively.

Responsibilities

• Ensure operational delivery meets quality standards.
• Oversee quality audits and training programs.
• Drive continuous improvement initiatives.

Job description

• The Quality & Training Manager will be responsible for ensuring that operational delivery meets the highest standards of quality and compliance, while also driving training initiatives that enhance employee performance and client satisfaction
• This role will oversee quality audits, training programs, and continuous improvement initiatives across multiple projects, ensuring consistency and excellence in service delivery