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Goodfit in Mumbai seeks an experienced Quality Assurance Manager to define and enforce best-in-class quality standards across our home textiles range. You will build robust QA frameworks, establish testing protocols, and ensure consistent execution with manufacturing partners.
You will lead supplier audits, testing, and CAPA processes, driving continuous improvement while collaborating with Design and Buying teams to uphold durability, comfort, and craftsmanship across products.
We are looking for a meticulous and highly experienced Quality Assurance Manager to define, implement, and enforce best-in-class quality standards across our product portfolio.
In this role, you will act as the gatekeeper of product excellence—building robust quality frameworks, establishing testing protocols, and ensuring consistent execution across manufacturing partners. You will work closely with Buying and Design teams to ensure every product meets our standards for durability, comfort, and craftsmanship.
Establish comprehensive quality manuals, specifications, tolerances, and testing protocols across home textiles
Define clear benchmarks for product performance, consistency, and finish
Conduct factory evaluations, capability assessments, and on boarding audits for new and existing vendors
Ensure adherence to quality standards, processes, and social compliance requirements
Oversee third-party and in-house testing for key textile parameters
Ensure all products meet defined quality and performance benchmarks before approval
Design and implement AQL (Acceptable Quality Limit) inspection frameworks
Monitor inline production quality and conduct rigorous pre-shipment inspections (PSI) to prevent defects
Analyze quality failures, customer complaints, and returns to identify root causes
Drive structured Corrective and Preventive Actions (CAPA) with suppliers
Ensure closure and continuous improvement across production cycles
Partner with Design and Buying teams to review inward
Advise on supplier performance, risk areas, and quality improvements during reviews
5+ years of hands-on experience in Quality Assurance / Quality Control within the textile manufacturing industry
Strong experience working with vendors and managing production quality at scale
Deep knowledge of textile construction, fabric behaviour, dyeing, and finishing processes
Familiarity with international testing standards such as AATCC, ASTM, ISO
Proven experience in factory audits, vendor evaluations, and AQL-based inspections
Strong understanding of production processes and quality checkpoints
Strong analytical ability to identify defects, diagnose root causes, an implement corrective actions
Track record of driving continuous improvement with manufacturing partners
Extremely detail-oriented with uncompromising quality standards
Strong communication and stakeholder management skills
Ability to manage vendors firmly while building long-term partnerships
High ownership mind-set with a focus on delivering a flawless end product