Quality Specialist - Spanish

Amazon; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

Amazon is seeking a Transportation Quality Specialist to support the Last Mile team across multiple transportation services and related operational issues. The role involves coordinating across groups to rapidly resolve production issues and improve customer experience.

The ideal candidate will be detail oriented, have strong communication and organizational skills, work independently, and anticipate problems to prevent outages while delivering right-first-time solutions.

Qualifications

• Fluency in Spanish language.
• Minimum B2+ / Bachelor's in Language.

Responsibilities

• Roles and Responsibilities: Fluency in Spanish Language.
• Minimum B2+ / Bachelors in Language.

Skills

Spanish language

Education

Bachelor in Language

Job description

The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.

Roles and Responsibilities:

• Fluency in Spanish Language .
• Minimum B2+ / Bachelors in Language