Quality Manager

Shahi Group; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Shahi Group is seeking a seasoned Quality Assurance leader for our knitwear production facility in Karnataka. You will architect and maintain the factory quality management system, monitor DHU and AQL targets, and drive CAPA across all lines.

You will lead a QA team of supervisors, auditors, and inspectors, ensuring compliance with buyer standards and timely quality reports. Strong collaboration with Production and Planning is essential to reduce defects and shipments claims.

Qualifications

• Develop, implement, and maintain the factory quality management system.
• Establish quality objectives and monitor performance against targets.
• Lead and manage the QA team including supervisors, auditors, and inspectors.

Responsibilities

• Coordinate with Production, Merchandising, IE, Planning and Maintenance to ensure quality across all stages.
• Ensure compliance with buyer manuals, specifications, and QA protocols; coordinate inspections and audits.
• Conduct internal quality audits and verify SOPs are followed; close findings on time.

Skills

Quality Management

Team Leadership

Training & Development

Process Improvement

Auditing

Job description

Role & responsibilities:

Quality Management

• Develop, implement, and maintain the factory quality management system.
• Ensure compliance with buyer quality standards and company policies.
• Establish quality objectives and monitor performance against targets.

Quality Control Across Production

• Monitor quality from fabric inspection, cutting, sewing, finishing, and packing.
• Ensure inline, end-line, and final inspections are conducted according to standards.
• Control and reduce DHU (Defects per Hundred Units) across all production lines.
• Ensure shipments meet AQL and buyer quality requirements.

Defect Prevention & Continuous Improvement

• Analyze quality issues and identify root causes.
• Implement corrective and preventive actions (CAPA).
• Drive continuous improvement initiatives to reduce defects, rework, and alterations.
• Conduct quality review meetings and follow up on action plans.

Team Leadership

• Lead and manage the Quality Assurance team, including Quality Supervisors, Auditors, and Inspectors.
• Set departmental goals and monitor team performance.
• Conduct regular training programs to improve quality awareness and technical skills.
• Develop a high-performance quality culture across the factory.

Buyer & Customer Compliance

• Ensure compliance with buyer manuals, specifications, and quality protocols.
• Coordinate buyer inspections and quality audits.
• Address customer complaints and implement corrective actions.
• Maintain strong communication with buyers regarding quality performance.
• Should have experience as a nominated QA.

Process & System Audits

• Conduct regular internal quality audits.
• Verify compliance with SOPs and quality procedures.
• Ensure audit findings are closed within agreed timelines.
• Maintain all quality-related documentation and records.

Cross-Functional Coordination

• Work closely with Production, Merchandising, Industrial Engineering, Planning, and Maintenance teams.
• Support new-style development and risk assessment before production.
• Ensure quality requirements are clearly communicated to all departments.

Reporting & Analysis

• Prepare daily, weekly, and monthly quality reports.
• Monitor key quality metrics such as DHU, RFT, AQL Pass Rate, Rework %, and Customer Complaints.
• Present quality performance reviews to factory management.

Training & Development

• Conduct operator and supervisor training on quality standards and defect prevention.
• Develop skill enhancement programs for quality personnel.
• Promote quality awareness throughout the organization.

Shipment Quality Assurance

• Ensure final inspection and shipment release processes are followed.
• Approve shipment quality status before dispatch.
• Prevent quality-related shipment delays and customer claims.

Key Accountability

• Achievement of factory quality targets.
• Reduction of defects, rework, and customer complaints.
• Compliance with buyer standards and audit requirements.
• Continuous improvement of product quality and process efficiency.

Preferred candidate profile

Should have Knits experience.