Quality Manager

Integrated Systems Technologies; Hoskote; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Integrated Systems Technologies in Hoskote, Bangalore Rural, seeks a Quality Manager to lead QC across SMT, PCB Assembly, and Final Assembly, ensuring compliance with drawings, SOPs, and customer requirements. The role focuses on reducing defects, leading audits, and driving continual quality improvement in EMS/PCB manufacturing.

The candidate will manage QA processes, CAPA, 8D, RCA, and supplier quality activities, coordinating with Production and Engineering to drive corrective actions and

Qualifications

• Diploma or BE/B.Tech in Electronics, Electrical, Mechanical, Industrial Engineering or Mechatronics or related discipline.
• 8–12 years of relevant experience in Quality, preferably in Mechatronics or EMS / PCB Assembly / Electronics Manufacturing.
• Strong knowledge of SMT, THT, PCB Assembly and electronic product inspection.
• Experience in handling ISO 9001 and Quality Management Systems for the entire organization as MR.
• Knowledge of RCA, CAPA, 8D, FMEA, Control Plan, SPC and MSA.
• Good knowledge of ESD control and soldering standards.
• Knowledge of IPC-A-610, J-STD-001 and related IPC standards will be preferred.
• Good analytical, communication and team-management skills.

Responsibilities

• Lead day-to-day QC activities across SMT, THT, PCB Assembly and Final Assembly.
• Establish and monitor quality checkpoints at incoming, in-process and final inspection stages.
• Ensure compliance with approved drawings, specifications, work instructions and customer requirements.
• Monitor and reduce defects, rework, rejection and customer complaints.
• Establish effective inspection and testing methods.
• Monitor SMT production quality including solder paste printing, SPI, Pick & Place, Reflow and AOI.
• Review AOI/SPI results and ensure timely corrective actions.
• Monitor soldering quality, component polarity, missing components, wrong components, solder bridges, tombstoning and other PCB defects.
• Ensure proper handling and control of ESD-sensitive components and PCBs.
• Implement and maintain QMS requirements, preferably ISO 9001.
• Lead internal quality audits and coordinate customer/third-party audits.
• Ensure closure of audit findings within agreed timelines.
• Maintain quality documentation and records.
• Handle customer complaints and quality-related issues.
• Lead 8D / CAPA / RCA activities for customer complaints.
• Coordinate with Production, Engineering and other departments for corrective and preventive actions.
• Monitor customer quality performance and complaint trends.
• Participate in customer meetings and audits when required.
• Coordinate with Purchase and Supplier Quality teams for supplier-related quality issues.
• Monitor incoming material inspection and supplier quality performance.
• Support supplier audits and supplier corrective actions.
• Analyse incoming rejection trends and drive improvement.
• Identify recurring defects and implement permanent corrective actions.
• Drive Root Cause Analysis – 5 Why, Fishbone, Pareto, 8D, etc.
• Establish quality KPIs and monitor monthly performance.
• Reduce PPM, rejection, rework and customer complaints.
• Drive continuous improvement and defect prevention initiatives.
• Lead, train and develop QC Inspectors, Engineers and other quality personnel.
• Prepare manpower plans and allocate QC resources effectively.
• Conduct competency evaluation and training of QC personnel.
• Ensure proper shift-wise QC coverage.
• Monitor team performance and discipline.

Skills

SMT

THT

PCB Assembly

Quality Management

Root Cause Analysis

CAPA

8D

FMEA

Control Plan

SPC

MSA

ESD control

Education

Diploma or BE/B.Tech in Electronics, Electrical, Mechanical, Industrial Engineering or Mechatronics or related discipline

Job description

Job Description - Quality Manager

Position: QC Manager / Quality Manager

Department: Quality / QC

Industry: Mechatronics/Electronics Manufacturing Services (MMS/EMS)

Reporting To: Directors / Head of the Organization

Location: Hoskote Industrial Area, Bangalore Rural.

Experience: 812 years in Quality/QC, preferably in Mechatronics OR EMS/PCB manufacturing

Job Purpose

To lead and control the Quality Control function across SMT, PCB Assembly, THT, Final Assembly and related manufacturing processes,

ensuring products meet customer requirements, internal quality standards, and applicable regulatory requirements.

Key Responsibilities

1. Quality Control & Process Monitoring:

Manage day-to-day QC activities across SMT, THT, PCB Assembly and Final Assembly.

Establish and monitor quality checkpoints at incoming, in-process and final inspection stages.

Ensure compliance with approved drawings, specifications, work instructions and customer requirements.

Monitor and reduce defects, rework, rejection and customer complaints.

Establish effective inspection and testing methods.

2. SMT / PCB Assembly Quality:

Monitor SMT production quality including solder paste printing, SPI, Pick & Place, Reflow and AOI.

Control THT/manual soldering and PCB assembly processes.

Review AOI/SPI results and ensure timely corrective actions.

Monitor soldering quality, component polarity, missing components, wrong components, solder bridges, tombstoning and other PCB defects.

Ensure proper handling and control of ESD-sensitive components and PCBs.

3. Quality Systems:

Implement and maintain QMS requirements, preferably ISO 9001.

Ensure effective implementation of SOPs, Work Instructions, Control Plans, Inspection Standards and Quality Records.

Lead internal quality audits and coordinate customer/third-party audits.

Ensure closure of audit findings within agreed timelines.

Maintain quality documentation and records.

4. Customer Quality:

Handle customer complaints and quality-related issues.

Lead 8D / CAPA / RCA activities for customer complaints.

Coordinate with Production, Engineering and other departments for corrective and preventive actions.

Monitor customer quality performance and complaint trends.

Participate in customer meetings and audits when required.

5. Supplier / Incoming Quality:

Coordinate with Purchase and Supplier Quality teams for supplier-related quality issues.

Monitor incoming material inspection and supplier quality performance.

Support supplier audits and supplier corrective actions.

Analyse incoming rejection trends and drive improvement.

6. Quality Improvement:

Identify recurring defects and implement permanent corrective actions.

Drive Root Cause Analysis – 5 Why, Fishbone, Pareto, 8D, etc.

Establish quality KPIs and monitor monthly performance.

Reduce PPM, rejection, rework and customer complaints.

Drive continuous improvement and defect prevention initiatives.

7. Team Management:

Lead, train and develop QC Inspectors, Engineers and other quality personnel.

Prepare manpower plans and allocate QC resources effectively.

Conduct competency evaluation and training of QC personnel.

Ensure proper shift-wise QC coverage.

Monitor team performance and discipline.

Key Quality Metrics / KPIs:

• Customer PPM / DPPM
• Internal rejection %
• First Pass Yield (FPY)
• Rework %
• Scrap %
• Customer complaints
• Supplier rejection %
• Incoming inspection performance
• CAPA / 8D closure on time
• Audit findings and closure
• Process defect rate
• Quality cost / Cost of Poor Quality (COPQ)

Required Qualifications:

• Diploma OR B.E./B.Tech/Diploma in Electronics, Electrical, Mechanical, Industrial Engineering or Mechatronics or related discipline.
• 8–12 years of relevant experience in Quality, preferably in Mechatronics or EMS / PCB Assembly / Electronics Manufacturing.
• Strong knowledge of SMT, THT, PCB Assembly and electronic product inspection.
• Experience in handling ISO 9001 and Quality Management Systems for the entire organization as MR.
• Knowledge of RCA, CAPA, 8D, FMEA, Control Plan, SPC and MSA.
• Good knowledge of ESD control and soldering standards.
• Knowledge of IPC-A-610, J-STD-001 and related IPC standards will be preferred.
• Good analytical, communication and team-management skills.

Preferred Experience:

Experience in:

• SMT Line
• SPI / AOI
• Reflow Process
• THT / Wave Soldering
• PCB Assembly
• Functional Testing
• Final Inspection
• ESD Control
• Customer Audits
• Supplier Quality
• ISO 9001 QMS
• IPC Standards

Authority & Accountability:

• Authority to stop or hold production/material when critical quality issues are identified.
• Responsible for ensuring conformity of products before release.
• Responsible for customer complaint resolution and corrective action effectiveness.
• Responsible for QC team performance and quality KPI achievement.