Quality Control Technician

Deluxe; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Deluxe is seeking a QC Technician to ensure Audio, Video and Subtitle content meet quality standards for a global client base. The role requires meticulous attention to detail, strong communication, and the ability to work under pressure while collaborating with production and offload teams in a fast-paced environment.

The successful candidate will perform thorough watch-through, document issues, and contribute to on-time project delivery.

Qualifications

• Basic knowledge of Office packages like Word, Excel, etc.
• Excellent written and oral communication skills.
• Eye for detail in audio, video, subtitles and functionality.
• Comfortable with a computer and new technologies.
• Willingness to learn and cross-train with other departments.

Responsibilities

• Perform 100% linear watch-through for Audio, Video, and Subtitle content for various clients and formats to ensure assets are error-free.
• Perform moderate tasks of the team with zero error.
• Report and document issues using project checklists and internal database.
• Communicate project status and issues with offload units and related departments.
• Ensure on-time and accurate completion of projects.
• Learn new processes to maximize productivity.
• Work independently with minimal supervision.
• Support multiple Media Services workflows as required by business needs.

Skills

Office basics

Attention to detail

Communication skills

Team player

Under pressure

Tools

Premier Pro

Switch Player

Final Cut Pro

DaVinci Resolve

Tektronix

Job description

Position Summary

As the worlds leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

This position is ideal for individuals who have the drive to watch-through the Audio, Video, & Subtitle content and deliver error free work. It requires a highly motivated individual with attention to detail, great organizational skills, and passion for communicating and connecting with others. If you have an eye for detail and can spot issues, then this role is perfect for you.

Outcomes and Accomplishments

As a QC Technician, you will:

• Perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety of clients and formats and ensure that these assets are free of any errors.
• Perform moderate tasks of the Team with zero error
• Report and document issues found using project-related checklists and internal database.
• Communicate effectively with offload units about project status, issues found, etc.
• Communicate and interact with the Production management, offloading units, and associated departments regarding issues related to the project.
• Ensure on-time and accurate completion of projects.
• Learn new processes to maximize individual productivity.
• Should be able to work independently with minimal supervision.
• Flexibility & Cross-Functional Support: The candidate should demonstrate a positive and proactive attitude toward supporting multiple Media Services workflows. Based on business requirements, the individual may be trained and deployed across different functions and teams to support operational priorities, volume fluctuations, and service delivery needs.

What You Bring:

• Basic knowledge of Office packages such as Word, Excel, etc.
• Basic knowledge of Audio/Video meters, Premier Pro, Switch Player, FCP, Da Vinci, Tektronix
• Excellent written and oral communication skills.
• Eye for detail in noticing issues, both minor and major, with respect to menu design, audio, video & subtitles and functionality logic.
• Must be comfortable with a computer and in tune with the latest technologies.
• Understanding of graphics, imagery and sound specifications, such as colours, resolution, audio glitches etc, a plus.
• A dedicated and well-rounded individual with the ability to work well under pressure as part of a team with tight deadlines.
• A keen interest in media and multimedia is required.
• Good eyesight and no obvious hearing defects.
• Keen interest in working with different types of software and hardware is required.
• Desire to learn new concepts and cross-train with other departments.
• An ability to learn quickly and effectively.
• Ability to solve problems under pressure.
• Good judgement and logical/analytical skills.
• You will be part of a large international and culturally diverse team
• You will have the opportunity to make an impact for the organization, and for the customers
• You will have opportunities to further grow your skills and grow within the company
• You will have the opportunity to expand your professional network

Equal Employment:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.