Quality Control Specialist

Konovo; Bengaluru; Hybrid; INR 400,000 - 700,000; Full time

Benefits offered by this job

Group medical coverage

Accident insurance

Robust leave policy

Hybrid work environment

Employee well-being programs

Job summary

Konovo, Bengaluru-based, is seeking a Quality Control Specialist to ensure survey data accuracy and data integrity. The role supports a 6:30pm-3:30am IST shift aligned to ET, with hybrid work from Whitefield office.

You will validate survey links, review datasets, and collaborate with global teams to prevent issues and maintain client satisfaction. Ideal candidates have 1+ year QC or data analysis experience in healthcare or market research, strong Excel skills, and fluent English communication.

Qualifications

• 1+ years in Quality Control, Data Analysis or related role in market research or healthcare.
• Strong attention to detail to identify issues in survey logic, data or outputs.
• Proficient in Excel for data review, tracking and validation.
• Clear cross-team communication to flag issues and drive fixes.
• Ability to perform in fast-paced environments with shifting priorities.
• Willingness to learn new tools, systems and processes.
• Fluent in English with strong written and verbal communication.
• Experience with AI-enabled workflows and exposure to AI tools is a plus.
• Bonus: experience in healthcare market research and familiarity with Decipher and ConfirmIT.

Responsibilities

• Validate survey links, logic and routing to ensure accuracy before and during fieldwork.
• Review datasets and outputs to identify inconsistencies or risks to data integrity.
• Collaborate with global Programming and Client Services teams to resolve issues quickly.
• Execute QC checks against client specifications to ensure deliverables meet standards.
• Track and communicate quality issues, trends and resolutions across projects.
• Contribute to continuous improvement of QC processes, tools and workflows.

Skills

Attention to detail

Excel proficiency

Clear communication

English fluency

Fast-paced adaptability

Curiosity to learn new tools

Tools

Decipher

ConfirmIT

Job description

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for aQuality Control Specialist to contribute to our mission by working to ensure accuracy of survey links and integrity of the data collected . To meet customer needs, the team works a 6:30pm-3:30am IST shift aligned to ET timezone working hybrid from our Whitefield, Bengaluru office. In this role you will be a critical checkpoint in our delivery process, ensuring data quality, survey accuracy, and a seamless client experience at every stage.

How You’ll Make an Impact:

In this role, you will

• Validate survey links, logic, and routing to ensure accuracy before and during fieldwork
• Review datasets and outputs to identify inconsistencies, errors, or risks to data integrity
• Partner closely with global Programming and Client Services team members to resolve issues quickly and prevent recurrence
• Execute quality checks against client specifications, ensuring all deliverables meet defined standards
• Track and communicate quality issues, trends, and resolutions across projects
• Contribute to continuous improvement of QC processes, tools, and workflows
  

What We’re Looking For:

• 1+ years of experience in Quality Control, Data Analysis , or a related role within m arket research or healthcare
• Demonstrated strong attention to detail with the ability to identify issues in survey logic, data, or outputs
• Proficient in Excel or similar tools for data review, tracking, and validation
• Communicates clearly across teams to flag issues, align on fixes, and keep projects moving
• Operates effectively in fast-paced environments with shifting priorities and tight timelines
• Shows curiosity and a strong willingness to learn new tools, systems, and processes
• Fluent in English, with strong strong written and verbal communication skills
• Curiosity and openness to AI-enhanced workflows, tooling, and delivery modelsand exposure to using AI for development
• Bonus points for experience in healthcare market research and familiarity with tools such as Decipher and ConfirmIT.

Why Join Konovo ?

• Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.
• Join a fast-growing global team with opportunities for professional growth and advancement.
• Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.
• Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.
• Become a part of an organisation that prioritises your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.
• Make a real-world impact by helping healthcare organisations innovate faster.

If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!