Quality Control (QC) Manager

Alliance Recruitment Agency; Surat; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Alliance Recruitment Agency in Surat, Gujarat seeks a seasoned Quality Control Manager to strengthen SOPs, supplier quality, and customer satisfaction across manufacturing operations. You will lead a high-performing QC team, oversee audits for regulatory compliance, and drive continuous improvement using Kaizen and Six Sigma across processes.

The role requires strategic thinking, strong communication with Production and Sales, and hands-on training to elevate skills and ensure consistent product

Qualifications

• Bachelor’s/Master's degree in Quality Management, Engineering, or a related field.
• 5–8 years of experience in quality control management, preferably in agriculture or related industry.
• Strong leadership and team management skills.
• Knowledge of quality regulations and industry standards.
• Proficiency in data analysis and quality management systems.
• Excellent communication and collaboration skills.
• Experience with continuous improvement methodologies (Kaizen, Six Sigma).

Responsibilities

• Develop, implement, and maintain SOPs for quality control; conduct audits and train QC staff.
• Establish supplier qualification and audit suppliers' quality control practices.
• Design and implement customer feedback system and act on insights.
• Identify and lead Kaizen events to drive quality improvements.
• Ensure regulatory compliance across QC processes and conduct internal audits.
• Assess QC training needs and deliver targeted training programs.
• Lead and mentor the QC team, overseeing recruitment and performance.
• Coordinate with production and sales; report on QC metrics and improvements.

Skills

Leadership

Team management

Quality regulations

Data analysis

Communication & collaboration

Kaizen/Six Sigma

Education

Bachelor’s/Master’s degree in Quality Management, Engineering, or related field

Job description

Key Responsibilities

1. Strengthening Process Standardization: Develop, implement, and maintain documented SOPs for all quality control activities. Conduct regular audits to ensure adherence to SOPs and identify areas for improvement. Provide training to QC staff on standardized procedures to ensure uniform quality practices.
2. Improving Supplier Quality: Establish a supplier qualification process to ensure suppliers meet quality and reliability standards. Conduct regular audits of suppliers' quality control practices to maintain high standards. Collaborate with suppliers to implement corrective actions and continuous improvement measures for quality issues.
3. Enhancing Customer Feedback and Satisfaction: Design and implement a system for collecting customer feedback regarding product quality and service. Analyze customer feedback to identify improvement areas and opportunities to exceed expectations. Develop and execute corrective actions based on customer feedback, ensuring a proactive approach to quality enhancement.
4. Promoting Continuous Improvement: Identify and implement quality improvement initiatives across production and service processes. Analyze data and trends to pinpoint areas for improvement and drive initiatives. Lead and participate in Kaizen events (continuous improvement workshops) to identify and resolve quality concerns.
5. Ensuring Regulatory Compliance: Stay informed about relevant industry regulations and standards, ensuring compliance in all QC processes. Develop and implement processes to ensure the company meets all applicable quality regulations. Conduct internal audits to verify compliance with regulatory requirements.
6. Enhancing Training and Skill Development: Assess the training needs of QC staff based on evolving practices and emerging technologies. Develop and deliver targeted training programs to enhance the skills and knowledge of the QC team. Encourage and support the continuous professional development of QC staff.
7. Leadership and Management: Lead, mentor, and develop a high-performing QC team, ensuring a strong focus on quality excellence. Oversee the recruitment, training, and performance management of QC staff. Foster a culture of accountability and quality-focused practices within the department.
8. Communication and Collaboration: Maintain open communication with departments like production and sales to align on quality control processes and requirements. Collaborate with internal and external stakeholders to ensure consistent quality across all operations. Prepare and deliver reports on quality control activities, performance metrics, and continuous improvement initiatives.

Qualifications

Education: Bachelor’s/Master's degree in Quality Management, Engineering, or a related field.

Experience: Minimum of 5-8 years of experience in quality control management, preferably in the agricultural sector or a related industry.

Skills: Strong leadership and team management skills. Knowledge of quality control regulations and industry standards. Proficiency in data analysis and quality management systems. Excellent communication and collaboration skills. Experience with continuous improvement methodologies (e.g., Kaizen, Six Sigma).