Quality Control Manager - Bangalore

SG Oasis; Bengaluru; On-site; INR 630,000 - 770,000; Full time

Job summary

SG Oasis in Bengaluru seeks an experienced Quality Control Manager to lead the Quality Assurance department, ensuring BIS compliance and customer audit readiness. You will supervise QC from raw materials to finished goods, implement SOPs, and drive CAPA actions while coordinating with Sales and Marketing for quality requirements.

Ideal candidates have 3–8 years in manufacturing QC, strong documentation, and ERP/SAP quality module knowledge.

Qualifications

• Minimum 3–8 years of quality control experience in manufacturing.
• Experience leading QC teams for raw materials, in-process checks and finished goods testing.
• Experience with BIS and statutory requirements and audits.
• Strong documentation and communication skills.
• ERP/SAP quality module knowledge is an advantage.

Responsibilities

• Lead QC team for raw material inspection, in-process QA and finished goods testing.
• Develop, implement and monitor QC SOPs, quality manuals and inspection plans.
• Ensure products meet company specs and customer requirements.
• Investigate customer complaints, perform CAPA and root-cause analysis.
• Coordinate audits and close NCRs on time.
• Maintain BIS license management and SIT-compliant records.
• Manage QC lab equipment calibration and maintenance.
• Train QC Inspectors, Chemists and Lab Technicians.

Skills

7 QC Tools

CAPA

8D

FMEA

SPC

Customer Audits

BIS Audits

Documentation

Communication

ERP/SAP (Quality)

Education

Any graduate

Job description

Please find below details for the post of Quality Control Manager in India's leading arts and crafts manufacturing retail brand

Position:

Quality Control Manager

Company Profile:

It is one of India's leading arts and crafts retail brands, based in Bengaluru, offering a wide range of DIY, hobby, and home decor products. With over 10,000 items available through stores and online platforms, it supports artists, hobbyists, and professionals while promoting creativity and innovation.

Location:

Bengaluru

Department:

Quality Assurance

Reports to:

Plant Head or General Manager

Education:

Any graduate

Experience:

Minimum 03 years to maximum 08 years

Profile Overview:

We are looking for an experienced Quality Control Manager from a Manufacturing background to lead our Quality Control department. The candidate will be responsible for maintaining product quality, handling customer audits, and ensuring complete compliance with BIS (Bureau of Indian Standards) and other statutory requirements.

Key Responsibilities:

1. Quality Control & Assurance:

• - Lead the QC team for raw material inspection, in-process quality checks, and finished goods testing.
• - Develop, implement, and monitor QC SOPs, quality manuals, and inspection plans.
• - Ensure all products meet company specifications and customer requirements.
• - Investigate customer complaints, perform root cause analysis (CAPA), and implement corrective actions.
• - Control non-conforming materials and products.

2. Customer Audits & Inspections:

• - Handle and lead all customer audits, third-party inspections, and vendor audits.
• - Prepare audit documentation, present quality data, and close audit observations/NCRs on time.
• - Coordinate with Sales & Marketing teams for customer quality requirements and approvals.

3. BIS & Statutory Compliance:

• - Complete responsibility for BIS license management - application, renewal, inclusion of new products, and surveillance audits.
• - Ensure product testing as per relevant IS Standards in-house lab and BIS-approved external labs.
• - Maintain all BIS documentation, test records, and calibration records as per Scheme of Inspection and Testing (SIT).
• - Liaise with BIS officials during audits and inspections.
• - Ensure compliance with ISO 9001:2015, Legal Metrology (Packaged Commodities), and other applicable standards.

4. Laboratory & Team Management:

• - Manage the QC laboratory, testing equipment calibration, and maintenance.
• - Train and develop QC Inspectors, Chemists, and Lab Technicians.
• - Maintain 5S and safety standards in the QC department.

Required Skills:

• - Strong knowledge of quality tools: 7 QC Tools, CAPA, 8D, FMEA, SPC.
• - Hands-on experience in facing Customer Audits and BIS Audits is mandatory.
• - Good documentation and communication skills.
• - Knowledge of ERP/SAP for quality module will be an advantage.

Working days:

6 days a week (Alternate Saturdays off)

Working hours:

9:30 am to 6:00 pm

Package:

Up to 7.00 LPA

WhatsApp No:

7039081275

Kind Regards,

HR Aditi Ojha