Role & responsibilities
- Manage day-to-day Quality Assurance and Quality Control activities.
- Monitor incoming, in-process and final inspection activities.
- Ensure compliance with drawings, specifications, quality standards and customer requirements.
- Coordinate with Production, Engineering, PPC, Purchase, Stores, Maintenance and Tool Room for quality issues.
- Handle customer complaints, rejection reports and quality-related issues.
- Conduct Root Cause Analysis using 5 Why, Fishbone and other quality tools.
- Prepare and implement Corrective and Preventive Actions (CAPA) and 8D reports.
- Monitor rejection, rework, customer complaints and process defects.
- Conduct process and system audits and ensure timely closure of observations.
- Ensure calibration and control of measuring and testing instruments.
- Support ISO 9001 / IATF-related quality systems, wherever applicable.
- Drive Kaizen, Poka-Yoke, 5S, TPM and continuous improvement activities.
- Prepare quality MIS and management reports.
- Lead, supervise and train Quality Inspection team members.
Required Skills
- Strong knowledge of Quality Assurance and Quality Control.
- Good understanding of engineering drawings and GD&T.
- Knowledge of precision machining and manufacturing processes.
- Strong problem-solving and analytical skills.
- Customer complaint handling and 8D methodology.
- Good knowledge of SPC, MSA, FMEA and Control Plans.
- Knowledge of ISO 9001 quality management systems.
- Good knowledge of measuring instruments and inspection techniques.
- Good communication and team-management skills.
- Good knowledge of MS Excel and quality MIS reporting.ERP knowledge will be an added advantage
Quality Tools & Techniques
7 QC Tools; 5 Why Analysis; Fishbone Diagram; CAPA; 8D; Pareto Analysis; SPC; MSA; FMEA; Control Plan; Process Flow; Poka-Yoke; Kaizen; Internal / Process Audits.
Measuring Instruments
Vernier Caliper; Micrometer; Height Gauge; Bore Gauge; Dial Gauge; Thread Gauges; Plug Gauges; Ring Gauges; Profile Projector. CMM knowledge will be an added advantage
Preferred candidate profile
- 6-10 years of relevant experience in Quality Assurance / Quality Control in a manufacturing or engineering industry.
- Experience in precision engineering, CNC/VMC machining, sheet metal, automotive or engineering components preferred.
- Hands-on experience in customer complaints, internal rejection, supplier quality and process quality.
- Experience in leading a Quality team preferred.
- Comfortable working on the shop floor and coordinating with Production and other departments.
- Willing to work at Silvassa.