Quality Control Manager

TWU-Center for Women Entrepreneurs; East Khasi Hills; On-site; INR 700,000 - 1,100,000; Full time

Job summary

TWU-Center for Women Entrepreneurs is seeking a Quality Control Manager (QCM) with 5–6 years of senior-level experience in quality control. The role leads the quality department, develops QMS, and ensures adherence to ISO 9001:2015 and PPAP processes.

The QCM will mentor staff, implement continuous improvement, and coordinate audits with suppliers and customers to uphold high quality standards across production.

Qualifications

• 5–6 years of senior-level experience in a quality control department.
• ISO 9001:2015 familiarity and calibration experience.
• PPAP process experience required.
• Six Sigma or Lean certification preferred.
• Ability to train production staff on quality standards.

Responsibilities

• Develop and implement quality management systems and policies.
• Lead a team of quality professionals and supervise activities.
• Set quality objectives and targets for the organization.
• Conduct audits to ensure compliance with quality standards and regulations.
• Analyze data and trends to identify areas for improvement in quality processes.
• Lead root cause analysis and corrective action processes for quality-related problems.
• Report on quality performance to senior management and recommend strategic initiatives.

Skills

Leadership

Six Sigma/Lean

Blueprint reading

Measuring devices

Organizational skills

CMM and gauges

Root cause analysis

PPAP experience

Self-starter

Training production staff

SPC and capability studies

Gauge calibration

Education

Bachelor’s Degree preferred

Tools

CMM

Height gauge

Calipers

Ring gauge

Plug gauge

Job description

Job Description:

Quality Control Manager (QCM)

Job Summary

The Quality Control Manager (QCM) will provide leadership in all areas of the quality control department. The QCM is responsible for all departmental activities and maintaining quality control processes, analyzing the results and giving feedback and guidance to the production team. S/he will develop, implement, and periodically evaluate a program to ensure the organization’s production operations, from raw material to finished products, meet the quality, integrity, and efficiency standards set by the organization. Ensure the staff follows the set processes and adheres to best production practices and product quality standards.

Supervisory Responsibilities

• “2” Quality Control Supervisor (QCS)

Duties/Responsibilities

• Developing and implementing quality management systems and policies.


• Leading a team of quality professionals and supervising their activities.


• Setting quality objectives and targets for the organization.


• Conducting audits and assessments to ensure compliance with quality standards and regulations.


• Analyzing data and trends to identify areas for improvement in quality processes.


• Establishing and maintaining relationships with suppliers and customers to address quality issues and requirements.


• Developing and delivering training programs on quality management and continuous improvement.


• Leading root cause analysis and corrective action processes for quality-related problems.


• Reporting on quality performance to senior management and recommending strategic initiatives for improvement.


• Leading strategic initiatives to enhance overall quality performance and customer satisfaction.


• Conducting risk assessments and implementing risk management strategies to mitigate quality-related risks.


• Representing the organization in industry forums, standards committees, or regulatory agencies related to quality management.


• Monitoring changes in quality standards, regulations, and best practices and implementing necessary updates to quality management systems.


• Mentoring and coaching quality team members to support their professional development and career growth.


• Leading or supporting new product development processes to ensure that quality requirements are met from design to launch.


• Developing key performance indicators (KPIs) and metrics to track and report on quality performance at all levels of the organization.


• Collaborating with senior management to align quality objectives with overall business goals and strategies.

Required Skills/Abilities

• Leadership experience is managing a successful quality control department.


• Certification in quality control methodologies, such as Six Sigma or Lean, is preferred.


• Proficient in blue print reading for purpose of establishing customer’s critical needs and how they should be measured.


• Proficient using measuring devices including calipers, tape measure, and height gage.


• Excellent organizational skills and attention to detail.


• Experience with CMM, comparator, ring, and plug gages is a plus.


• Ability to resolve quality-related issues in a timely matter.


• Able to work in a fast-paced work environment with little supervision (self-starter).


• Experience with root cause analysis required


• PPAP process is experience is a requirement.


• Ability to train production staff on quality standards.


• Ability to implement and analyze SPC and capability studies.


• Gauge calibration, policies and practices experienced.

Education And Experience

• 5 – 6 years of senior level experience in a quality control department required.


• Bachelor’s Degree preferred


• Experience with calibrations is necessary


• Experience with ISO 9001:2015 is necessary

Physical Requirements

• Ability to work long periods on your feet.


• Must be able to lift up to 55 pounds at a time.


• Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools.