QUALITY CONTROL ANALYST - DATA

PeopleStrong; Tamil Nadu; On-site; INR 400,000 - 700,000; Full time

Job summary

PeopleStrong in Chennai is seeking a Quality Control Analyst - Data to manage day-to-day QA activities across payment posting, demo & charge, and correspondence, ensuring project quality processes and client/internal metrics are met.

You will coach colleagues, analyze data, generate QA reports, and maintain quality status reports while adhering to defined SLAs and company policies.

Qualifications

• Min 1.5 years of professional and relevant experience.

Responsibilities

• Participate in client calls and understand quality requirements from process and targets.
• Identify methods to achieve quality targets in consultation with operations/Team Manager.
• Collect data on individual transactions (chart, claim, EOBs) on errors.
• Provide face-to-face feedback and emails detailing error types daily.
• Coach employees to minimize errors and improve performance.
• Provide inputs to training team to enhance curriculum.
• Test files/batches for new clients/processes as part of familiarization.
• Generate QA reports daily.
• Ensure Internal & External SLA adherence as per process definitions.
• Adhere to company policies and procedures.

Skills

Quality Control Data Analysis

Data Analysis

People Management

People Development

Quality Assurance

Healthcare Knowledge

Analytical Skills

Problem Solving

Quality Feedback

Tools

SAP

ERP

Crystal Reports

Job description

• TAMIL NADU

Posted On 21 Sep 2026

End Date 05 Oct 2026

Required Experience 3 - 5 years

Basic Section

No. Of Openings 1

Grade 1D

Designation Quality Control Analyst - Data

Closing Date 05 Oct 2026

Organisational

Country IN

State TAMIL NADU

City CHENNAI

Skills

Quality Control Data Analysis Telecommunications Teller Operations People Management People Development Quality Assurance SAP Business Process Accounts Payable ERP Account Management Billing Process Crystal Reports Data Management Data Migration

Job Description

Role Description Overview:

The QC is accountable to manage day to day activities of Payment Posting or Demo & Charge or Correspondence or Charge Entry and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement

Responsibility Areas:

• Participate in client calls and understand the quality requirements both from process perspective and for targets
• Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
• Collect data on individual transactions (chart, claim, EOBs etc) on the errors
• Provide face to face feedback and also send emails with the type of errors etc. on daily basis
• Coach employees to minimize errors and improve performance
• Provide inputs to the training team on common mistakes made to enhance training curriculum
• Test files/batches for new clients/processes to be processed as part of familiarization
• Generation of QA reports on a daily basis
• Attainment of Internal & External SLA as per Process Defined.
• Strict adherence to the company policies and procedures.
• Extensive Quality experience Audits, Coaching & trainingas per process defined.
• Min of 1.5 Yrs of Professional and Relevant Experience
• Sound knowledge in Healthcare concept.
• Critical problem solving and issue resolution
• Must have Good Product and Process Knowledge
• Must have good analytical and judgmental skills
• Quality Feedback/Refresher sessions
• Prepare and Maintain Quality status reports