QUALITY CONTROL ANALYST - CODING

PeopleStrong; Tamil Nadu; On-site; INR 400,000 - 640,000; Full time

Job summary

PeopleStrong in India is seeking a Quality Control Analyst - Coding in Chennai to manage day-to-day coding quality processes and ensure client-specific metrics are achieved. The role involves coaching, error identification, and driving improvements across QA activities.

The candidate should have 1.5+ years of professional experience, strong healthcare knowledge, and the ability to influence process improvements while maintaining compliance and quality standards.

Qualifications

• Role requires QA/quality control experience in healthcare coding
• Experience with auditing and process improvement is desirable
• Familiarity with healthcare software and documentation practices

Responsibilities

• Participate in client calls and understand the quality requirements from process and targets
• Identify methods to achieve quality targets and implement with operations/Team Manager
• Identify errors with high inspection efficiency and report findings
• Provide feedback and daily emails detailing error types as per protocol
• Ensure correction of errors by Operations associates
• Coach employees to minimize errors and improve performance
• Provide inputs to training team to enhance curriculum
• Test files/batches for new clients/processes during familiarization
• Generate QA reports daily and monitor SLA adherence
• Meet and exceed inspection efficiency, calibration, knowledge and skills scores
• Record identified errors for organizational use
• Adhere to company policies and procedures
• Conduct audits and training as per process requirements
• Min 1.5 years of professional and relevant experience
• Sound knowledge of healthcare concepts
• Strong analytical and judgmental skills
• Provide quality feedback and refresher sessions
• Prepare and maintain quality status reports

Skills

Quality Control

ICD-9

HIPAA

EMR

Healthcare

Medical Billing

Radiology

HCPCS

Medicine

Revenue Cycle

CPT

Credentialing

Software Documentation

Recruiting

Medical Coding

Healthcare Management

EHR

Tools

Quality Software

Job description

• TAMIL NADU

Posted On 06 Oct 2026

End Date 20 Oct 2026

Required Experience 3 - 5 years

Basic Section

No. Of Openings 1

Grade 1D

Designation Quality Control Analyst - Coding

Closing Date 20 Oct 2026

Organisational

Country IN

State TAMIL NADU

City CHENNAI

Skills

Skill

Quality Control ICD-9 HIPAA EMR Healthcare Medical Billing Radiology HCPCS Medicine Revenue Cycle CPT Credentialing Software Documentation Recruiting Medical Coding Healthcare Management EHR

Education Qualification

CERTIFICATION

Job Description

Role Description Overview:

The QC is accountable to manage day to day activities of Coding and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement

Responsibility Areas:

• Participate in client calls and understand the quality requirements both from process perspective and for targets
• Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
• Identify errors with high Inspection efficiency
• Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
• Ensure correction of the error by the respective Operations associate
• Coach employees to minimize errors and improve performance
• Provide inputs to the training team on common mistakes made to enhance training curriculum
• Test files/batches for new clients/processes to be processed as part of familiarization
• Generation of QA reports on a daily basis
• Attainment of Internal & External SLA as per Process Defined.
• Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
• Record identified errors. This is an organizational record & can be used by the organization as it deems fit
• Strict adherence to the company policies and procedures.
• Extensive Quality experience Audits, Coaching & trainingas per process defined.
• Min of 1.5 Yrs of Professional and Relevant Experience
• Sound knowledge in Healthcare concept.
• Critical problem solving and issue resolution
• Must have Good Product and Process Knowledge
• Must have good analytical and judgmental skills
• Quality Feedback/Refresher sessions
• Prepare and Maintain Quality status reports