Quality Assurance Trainee

SynapseIndia (Events); Dadri; On-site; INR 180,000 - 300,000; Full time

Job summary

SynapseIndia (Events) invites a Quality Assurance Trainee to join our team. You will log, track, and manage issues, verify reports, and support project management activities under guidance.

This entry-level role focuses on learning QA concepts, auditing processes, and delivering clear documentation, with opportunities to grow in project management and quality processes while collaborating with stakeholders.

Qualifications

• Excellent verbal and written communication.
• Strong analytical and problem-solving abilities.
• Basic understanding of software development and QA concepts.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn project management and quality processes.
• Attention to detail and strong documentation skills.
• Completed bachelor’s degree.
• Knowledge of using AI tools.

Responsibilities

• Log, track, and manage team-related, in-house, and client project issues using issue-tracking software.
• Understand, analyze, and verify reported issues to ensure accurate documentation.
• Follow and ensure closure of issues within the defined issue lifecycle and timelines.
• Coordinate with internal teams to support project management activities.
• Assist in planning, monitoring, and reporting project progress.
• Conduct project and process audits to ensure compliance with defined standards.
• Prepare audit reports and suggest process improvements.
• Provide software usage and process-related training to employees.
• Maintain proper documentation for issues, audits, and trainings.
• Ensure clear and timely communication with stakeholders.

Skills

Communication

Analytical skills

QA concepts

Multi-tasking

Learner mindset

Attention to detail

Bachelor’s degree

AI tools awareness

Education

Bachelor’s degree

Job description

Quality Assurance Trainee

Designation: Quality Assurance Trainee

Experience Range: Till 1 year

Responsibilities

• Log, track, and manage team‑related, in‑house, and client project issues using issue‑tracking software.
• Understand, analyze, and verify reported issues to ensure accurate documentation.
• Follow and ensure closure of issues within the defined issue lifecycle and timelines.
• Coordinate with internal teams to support project management activities.
• Assist in planning, monitoring, and reporting project progress.
• Conduct project and process audits to ensure compliance with defined standards.
• Prepare audit reports and suggest process improvements.
• Provide software usage and process‑related training to employees.
• Maintain proper documentation for issues, audits, and trainings.
• Ensure clear and timely communication with stakeholders.

Qualifications

• Good communication skills (verbal and written).
• Strong analytical and problem‑solving abilities.
• Basic understanding of software development and QA concepts.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn project management and quality processes.
• Attention to detail and strong documentation skills.
• Completed bachelor’s degree.
• Knowledge of using any AI tool.